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Amadeus Fraud Management

Amadeus Fraud Management

Fraud is a serious problem that airlines need to address as setting too constraining fraud rules can result in fewer sales while reducing fraud checks and controls can increase chargeback costs.
With Amadeus Fraud Management the fraud screening is integrated in the booking flow and is performed before authorization and ticket issuance, helping airlines to detect fraud more efficiently and to reduce manual workloads at the back office and the related operational costs.
Amadeus Fraud Management, relies on the best in class fraud screening engines, which allows airlines to reduce fraud losses while reducing the negative impact on sales conversion.
Key benefits
Reduce Fraud losses & operational costs:
  • Reduce fraud losses by detecting fraudulent transactions with higher precision.
  • Reduce operational costs by stopping fraud at the front office decreasing the amount of transactions sent for manual review.
Increase sales & improve the customer experience:
  • Reduce the number of false positives to increase sales conversion and improve the customer experience.
  • Increase your revenues by protecting your expansion into new markets.
Main features
  • Travel customized: The fraud screening is performed before issuing the ticket and the results are stored in the Passenger Name Record (PNR).
  • Travel Data: The access to unrivalled travel data increases the efficiency of the fraud screenings.
  • Multichannel: The Amadeus Fraud Management is available for all sales channels.
  • Fraud management expertise: Expert fraud screening performed by the best in class fraud management providers.
  • Customizable fraud rules: Amadeus Fraud Management supports a system of business rules that allows airlines to flexibly customize the fraud screening.
  • Feedback automation:The booking is automatically voided if it doesn’t pass the fraud screening.
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