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Amadeus Ticketing Platform

Amadeus Ticketing Platform

The Amadeus Ticketing Platform (ATP) includes both the Central Ticketing Server (CTS) and e-Ticket Server (ETS), providing all the required functionalities for airlines to manage electronic ticketing. APT also includes access to the Amadeus e-Ticket Server and our impressive e-ticketing network, which connects to over 400 airlines.

Concentrating all ticketing functions into a single Amadeus platform enables airlines to access new Amadeus value-added services more quickly, including sophisticated payment and ticket change solutions. The community-based model ensures airlines remain compliant with all IATA resolutions, without the need for regular, costly development.
Key benefits
  • Increase revenue generation with a multi-channel solution that facilitates e-Ticket distribution through the main global distribution systems, helping airlines to reach new market opportunities faster.
  • Reduce the cost of sales by implementing and maintaining new e-ticket interlining links, leveraging Amadeus' industry-leading e-ticketing network.
  • Enhance the end-user experience by removing the need for passengers to wait in airport queues to collect paper documents, resulting in greater speed and flexibility for travellers.
Main features
  • Issue e-Tickets in direct and GDS channels: Accommodate any scenario according to airline interline agreements and provide receipt documents as needed.
  • Support all industry transactions: Exchange, Refund, Void, Cancel, Display document and Display history, thanks to full integration with Amadeus Ticket Changer.
  • Control coupons: Use functionalities such as get/redirect/recall airport control, to force the status change for a coupon and the transmission of a coupon to the Departure Control System (DCS).
  • Stock Management: Make simple entries to load stock control numbers, display document bank and delete or adjust a stock range.
  • Full reporting: Report full e-Ticket data with a choice of format and delivery options to facilitate accounting procedures.
  • Ticketing configuration manager: A new setup platform which allows airlines to monitor and update ticketing settings at any time.
  • Customisable e-ticket receipt for all passenger flights: This can be personalised with airline logo, text, fonts and colours via a web-based user interface.
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