- Airline Needs
- Sell to travellers
- Differentiate your offer
- Enhance customer experience
- Frequent Flyer
- Amadeus Award Suite
- Amadeus Altéa Compensation Management
- Amadeus Altéa Self-Service solutions
- Amadeus Customer Service Centre
- Amadeus Customer Experience Management
- Amadeus Loyalty Management
- Amadeus Loyalty Partner Management Services
- Interactive Advance Seat Reservation
- Interactive Seat Map
- Amadeus Altéa Departure Control - Customer Management
- Amadeus Altéa Corporate Recognition
- Amadeus Altéa Interactive Awards
- Altéa Network Revenue Management
- Altéa Segment Revenue Management
- Amadeus Altéa Group Manager
- Altéa Revenue Availability with Active Valuation
- Amadeus Altéa Inventory
- Amadeus Fares & Pricing Engine
- Availability Calculator
- Carrier Preferred Display
- Dynamic Availability
- Journey Data
- Point of Commencement
- Amadeus Electronic Miscellaneous Document Server
- Amadeus Ticketing Platform
- Amadeus Airline Ancillary Services
- Payment and revenue protection
- Amadeus PCI Security Suite
- Amadeus Fraud Management
- Amadeus Currency Converter
- Amadeus Payment Manager
- Essential Card Authorisation
- Card Capture
- Availability Management
- Married Segment Control
- Premium Card Authorisation
- Airline Service Fees
- Name Change Controller
- Altéa Booking Intelligence
- Amadeus Payment Authorisation
- Amadeus Revenue Accounting
- Amadeus Alternative Methods of Payment
- Amadeus Payment Capture & Amadeus Payment Refund
- Amadeus Bank Settlement Reconciliation
- Amadeus Revenue Integrity
- Airline Insight
- Efficiency management
- Airline Systems
- Digital and Direct Retailing Systems
Global Distribution and Indirect Retailing
Global Merchandising System
Travel Intelligence and Personalisation Systems
Airline Core Systems
Amadeus Altéa Inventory
- Increase efficiency: Help your management agents and flight controllers increase efficiency in scheduling, seating and re-accommodation by reducing processing time by up to 30%.
- Increase revenue: Maximise the yield of your entire network and increase revenue by up to 6% using the latest revenue management techniques.
- Increase customer satisfaction: Enhance your customer service with Altéa Inventory’s unique capability to differentiate your high-value customers.
- Gain competitive edge: Respond instantly to competitors’ actions by changing business policies dynamically (seating, schedules, codeshare) using market-based business rules.
- Integrate with other Altéa solutions: Take advantage of perfect integration with Altéa Reservation and Altéa Departure Control.
- Schedule management: Fully-automated and customisable features using market pair logic to handle all aspects of scheduling - from schedule reception for single schedules to processing major schedule changes and full schedule publication.
- Inventory control: Key functionalities such as Revenue Availability (Origin & Destination) to control airline inventory and calculate availability by revenue bid price and market based yields, point of sale control down to IATA agency ID, real-time interaction with revenue management and departure control systems, automated availability publication rules and prioritisation of users’ daily workload.
- Seating management: Single graphical seat map used across reservation and departure control. Automated seating rules using customer value with changes instantly published in all channels.
- Waitlist management: Easily configure your customer waitlist access rules and benefit from automated waitlist clearance based on customer value.
- Re-accommodation: Fully-automated and guided re-accommodation modes based on full itinerary and customer value, using automated flight selection (including partner flights) to find the best alternatives.
The Amadeus Digital and Direct Retailing Systems provide airlines with call centre, city/airport ticket office and digital solutions for all their direct channels. Future plans include more advanced retailing, multi-device support (web, tablets, mobile), XML capabilities and improved personalisation.
Deploy your airline’s distribution and merchandising strategies through the world’s largest travel network to maximise revenue generation opportunities. Access new markets, partners and technology, to personalise and differentiate your airline’s offer and deliver a consistent shopping experience.
The Amadeus Global Merchandising System allows airlines to pursue advanced merchandising techniques, including personalisation, dynamic pricing and packaging. The merchandising system can be integrated into the Altéa Suite or is available in standalone mode.
Amadeus Travel Intelligence provides each airline with actionable and unique business insights which can be fed into the Amadeus Personalisation system, in order to deliver a customised and contextualised passenger experience across the entire journey.
The Amadeus Airline Core Systems are at the heart of any airline’s commercial operations. They are made up of the Altéa PSS Suite, combined with revenue management and financial solutions.
Amadeus helps you connect to the travel ecosystem where all your partners can come together to do business. With access to our community of travel agents and other travel players, you can discover new revenue streams for your airline.
Amadeus helps you anticipate your customers' needs and use advanced merchandising techniques to propose personalised products and services which will boost passenger spend and drive ongoing loyalty.
Amadeus offers sophisticated solutions that help you save costs and generate increased revenues. Our products and services empower, optimise and enforce your business processes, procedures and reporting, allowing you to grow your business profitably.