• Amadeus Home
  • Airlines
  • Airline Needs
  • Serve
  • Sell to travellers
  • Amadeus e-Retail

Amadeus e-Retail

Amadeus e-Retail

Amadeus e-Retail is the world’s most widely used booking system for airlines.  Today, it powers more than 260 websites for over 100 airlines located in every corner of the globe.
 
Why do airlines choose Amadeus e-Retail?
With Amadeus e-Retail you can offer your customers a fast and reliable booking experience, every time they visit your website.  It is fast to deploy, available in 35 languages and lets you sell a range of travel services with in-built business rules, all of which lead to a boost in online sales. 
 
Key benefits
  • Start selling travel services through your website with our 'out-of-the box' solution that is quick and easy to deploy.
  • Earn more from a wider online customer base as you expand your online presence and grow market share.
  • Build strong relationships with your customers by providing content that is both attractive and easy to book.
  • Save on the huge costs associated with IT ownership and maintenance. Amadeus e-Retail is a shared community system which gives you instant access to product enhancements and developments, at a fraction of the cost.
Main features
  • Amadeus e-Retail can be customised to your own look and feel (UI layer with e-Retail DX).  It is already used to power the websites of 80+ airlines around the world.
  • It integrates with other Amadeus solutions to offer a full digital retailing package.
  • Amadeus e-Retail has over 2000 parameters, making it possible to customise the booking engine to your unique business needs. 
  • In addition, each of these parameters can be modified, using specific business rules (e.g. depending on the market, time to departure date, value of the ticket and customer profile, 3D secure payment could be activated)
  • You can configure your online booking engine so that it returns customised information, based on where your customers are located and the type of trip they are booking. 
  • It supports electronic tickets and Electronic Miscellaneous Documents and is fully integrated with online credit card validation.
  • Customers automatically receive an e-mail confirmation when they make a booking.
  • Amadeus e-Retail has a proven record of 99.9% uptime.
 
Resources