- Airline Needs
- Distribute through Amadeus TA community
- Travel Audience Digital Advertising
- Amadeus MetaConnect Search
- Amadeus MetaConnect Book
- Amadeus MetaConnect Network
- Amadeus Electronic Ticketing
- Amadeus Interactive Sell
- Amadeus Electronic Ticketing Direct
- Amadeus Electronic Ticketing for LCCs
- Amadeus Ticketless Access
- Amadeus PNR Claim
- Numeric Availability
- Amadeus EMD Server
- Amadeus Operational Flight Information
- Integrate other travel provider content
- Distribute through Amadeus TA community
- Sell to travellers
- Differentiate your offer
- Enhance customer experience
- Amadeus Interactive Advance Seat Reservation
- Amadeus Interactive Seat Map
- Frequent Flyer
- Amadeus Customer Service Centre
- Amadeus Customer Experience Management
- Amadeus Loyalty Management
- ATC Dynamic Waiver
- Amadeus Interactive Awards
- ATC Involuntary
- Amadeus Loyalty Partner Management Services
- Amadeus Altéa Compensation Management
- Amadeus Altéa Corporate Recognition
- Amadeus Altéa Self-Service solutions
- Amadeus Altéa Departure Control - Customer Management
- Amadeus Carrier Preferred Display Management
- Amadeus Dynamic Availability
- Amadeus Journey Data
- Point of Commencement
- Amadeus Altéa Network Revenue Management
- Amadeus Altéa Segment Revenue Management
- Amadeus Altéa Group Manager
- Altéa Revenue Availability with Active Valuation
- Amadeus Dynamic Pricing
- Amadeus Fares & Pricing Engine
- Amadeus SkyPLAN by Optym
- Amadeus SkySYM by Optym
- Amadeus Ticketing Platform
- Amadeus SkyWORKS by Optym
- Amadeus SkyMAX by Optym
- Amadeus EMD Server
- Amadeus Passenger Recovery
- Amadeus Altéa Inventory
- Amadeus SkyCAST by Optym
- Amadeus Airline Ancillary Services
- Payment and revenue protection
- Amadeus Payment Manager Module option
- Amadeus Availability Management Advanced
- Card Capture
- Essential Card Authorisation
- Premium Card Authorisation
- Amadeus Married Segment Control
- Amadeus Airline Service Fees
- Fraud Management
- Amadeus Name Change Controller
- Amadeus Bank Settlement Reconciliation
- Amadeus Payment Authorisation
- Amadeus Currency Converter
- Amadeus Revenue Accounting
- Amadeus Alternative Methods of Payment
- Amadeus Revenue Integrity
- Amadeus Payment Capture & Amadeus Payment Refund
- Altéa Booking Intelligence
- Airline Insight
- Efficiency management
- Airline Systems
- Digital and Direct Retailing Systems
Global Distribution and Indirect Retailing
Global Merchandising System
Travel Intelligence and Personalisation Systems
Airline Core Systems
Amadeus Airlines Revenue Optimisation
- Altéa Suite
Amadeus Interactive Awards
- Increase productivity: Remove manual processes through a fully-integrated solution that automates pricing, issuance, reissuance, cancellation and refund of award tickets.
- Improve servicing: Provide rapid response on exchanges, refunds and voids on award tickets via multiple airline channels.
- Increase customer satisfaction: Enable customers to redeem miles or points at any touch point thanks to integration with the call centre user interfaces, website, mobile and departure control system. Provide immediate confirmation thanks to real-time interaction with the loyalty system.
- Reduce costs: Eliminate development and support costs for complex robotics and dedicated user interfaces. Minimise fraud and ensure debit of correct miles amount, while also eliminating the need to file fares in the loyalty system.
- Award fare filing: Through Amadeus FareXpert and ATPCo.
- Informative pricing and confirmed pricing via the centralised Amadeus pricing engine: Applicable to all direct channels and for partners with defined agreements. Easy exchange or refund of redemption and upgrade issues thanks to automatic re-pricing feature.
- One fully-integrated flow: From shopping to booking to ticketing.
- Real-time interaction with the airline loyalty system: Validate the eligibility of the request, allowing real-time mileage management in airline loyalty system and avoiding manual agent updates.
- Consistent output: Track the specific payment in award currency and guarantee TST (Transitional Stored Ticket) creation and mileage amount computation. Also includes availability of mandatory data (Frequent Flyer number, miles amount, etc.) for eligibility checks.
- Integration with regular commercial reporting features: Relevant data transmitted in PNR data feed and hand-off tape (HOT) files.
Amadeus helps you connect to the travel ecosystem where all your partners can come together to do business. With access to our community of travel agents and other travel players, you can discover new revenue streams for your airline.
Amadeus helps you anticipate your customers' needs and use advanced merchandising techniques to propose personalised products and services which will boost passenger spend and drive ongoing loyalty.
Amadeus offers sophisticated solutions that help you save costs and generate increased revenues. Our products and services empower, optimise and enforce your business processes, procedures and reporting, allowing you to grow your business profitably.
The Amadeus Digital and Direct Retailing Systems provide airlines with call centre, city/airport ticket office and digital solutions for all their direct channels. Future plans include more advanced retailing, multi-device support (web, tablets, mobile), XML capabilities and improved personalisation.
Deploy your airline’s distribution and merchandising strategies through the world’s largest travel network to maximise revenue generation opportunities. Access new markets, partners and technology, to personalise and differentiate your airline’s offer and deliver a consistent shopping experience.
The Amadeus Global Merchandising System allows airlines to pursue advanced merchandising techniques, including personalisation, dynamic pricing and packaging. The merchandising system can be integrated into the Altéa Suite or is available in standalone mode.
Amadeus Travel Intelligence provides each airline with actionable and unique business insights which can be fed into the Amadeus Personalisation system, in order to deliver a customised and contextualised passenger experience across the entire journey.
The Amadeus Airline Core Systems are at the heart of any airline’s commercial operations. They are made up of the Altéa PSS Suite, combined with revenue management and financial solutions.