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Enhance customer experience

Enhance customer experience

Satisfying your customers' needs and exceeding their expectations are essential to developing long-term loyalty. Amadeus helps you manage your relationship with customers by providing the tools to identify them at each touch point and at every stage in the passenger journey, so you can create and propose unique, relevant and personalised offers. Whether it be pre-assigning their favourite seat, or offering free lounge access to frequent flyers if a flight is delayed, Amadeus helps you recognise and service your customers based on their value and spend.

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