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Amadeus Airline Ancillary Services

Amadeus Airline Ancillary Services

Amadeus Airline Ancillary Services helps you maximise your airline ancillary revenue and deliver unparalleled customer service. It is an end-to-end, multi-channel and industry-compliant solution that is fully integrated with all Amadeus Altéa Suite solutions including the Amadeus e-Commerce Suite and Amadeus Altéa Departure Control. Amadeus Airline Ancillary Services can be adapted to the travel agents’ workflow, allowing them to also maximise your airline ancillary revenue through the indirect channel.
Key benefits
  • Increase profitability: Increase your airline profits by increasing customer upsell through customised airline ancillary offerings, targeted messages, and full visibility of payment status to control waivers.
  • Reduce costs: Cut costs with a single airline merchandising and airline ancillary system that covers all channels and offers simplified systems integration.
  • Enhance customer experience: Enhance your customer’s experience with consistent ancillary offers across all touch points, and seamless service delivery even after flight disruptions. Allow your customers to customise their purchase and select the airline ancillary services they value the most.
  • Maximise efficiency: Improve efficiency with automation of the pricing, sale, tracking, and servicing of your airline ancillary services.
  • Protect revenues: With revenue integrity features such as time limits, you can automatically cancel services that have not been paid. Notify agents of unpaid services and prohibit check-in without payment.
  • Expand Sales: Sell any flight or non-flight related service through all channels and touch points, even with your codeshare and interline partners.
Main features
  • All-in-one ancillary system: Amadeus Airline Ancillary Services is a comprehensive and integrated ancillary solution that encompasses shopping, sales, service delivery, and revenue tracking and reporting.
  • Multi-channel: Applicable for sales via all channels (direct, travel agencies, airport) and at all customer touch points, from shopping to departure.
  • Flexiblity: Helps you manage and customise all types of ancillary services for your customers or channels - both flight and non-flight related, as well as industry-standard and airline-specific services.Follow industry standards or adopt a bespoke approach for your airline merchandising and ancillary system.
  • Multiple fee filing mechanisms: Enables fee or tariff filing through ATPCo or Amadeus according to industry standards. Amadeus also helps you file your tariffs for any airline-specific services not covered by industry standards.

Find out more

Resources
  • Amadeus Airline Ancillary Services

    Sell any service, through any channel, at any time – maximising sales opportunities, optimising choice and value for the customer, and ultimately increasing your bottom line.