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Amadeus Schedule Recovery

Amadeus Schedule Recovery

Amadeus Schedule Recovery is a recommendation engine that helps airlines react quickly and efficiently to disruptions to their operations caused by events such as bad weather or air traffic control congestion. Airlines using this tool are able to make rapid decisions, such as to delay or cancel flights, swap aircraft or reassign landing slots. With Schedule Recovery, airlines can make the most profitable and efficient decisions in moments of operational disruption, whilst ensuring the best customer service level possible. This solution provides rich visualization to support and enable faster decision making in a complex environment, with real time tracking of each airline-customised business KPIs. 
Key benefits
  • Improve airline on-time performance and reduce flight delays
  • Reduce airline operating costs and increase operational efficiencies
  • Improve customer service and build travellers’ trust with the airline by delivering a consistent response in moments of disruption
  • Ensure airline revenue protection with comprehensive view of customer impact
  • Increase quality, transparency and consistency of decision-making within the airline
  • Improve collaboration between decision makers at flight disruption events
  • Make reporting accessible to all airline stakeholders
  • Allow a better utilisation of the airline resources
Main features
  • Advanced decision-making tool that helps airlines react quickly and efficiently to disruptions to their operations
  • Real time business intelligence – operations dashboards, data analytics and reporting accessible on mobile devices
  • Integration of commercial considerations (costs, customer impact, etc.) into operational decision making
  • Very efficient and effective user interface, driven by a design philosophy of “Management by Exception”
  • Integration with business areas/ applications in particular schedules, crew, any passenger service system and engineering
  • Interaction with Airport Traffic Control collaborative decision making platforms
  • Customisation of the solution to the unique requirements and priorities of each airline - KPIs definition, operational constraints etc.
  • Real time tracking of customised business KPIs
  • This solution has no dependencies on the airline’s use of other Amadeus solutions and can be integrated with any PSS

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