Educational Services
Maximize your learning experience with Amadeus Learning Services!
At Amadeus, we know different people learn in different ways. That's why we offer a variety of learning opportunities to ensure our customers’ proficiency on our system and solutions. Whether you prefer online or classroom courses, you'll find a full range of topics covering Amadeus functionality and products.
Amadeus offers innovative, cost-effective methods to help your staff acquire new skills and knowledge. Learning methods include:
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Amadeus Online Training
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Amadeus Classroom Training
Amadeus e-University, or AeU, offers online solutions specifically designed for today’s wired workplace. AeU offers a guided, self-directed learning experience that combines both the flexibility of online learning with hands-on practice and support.
There, you can access online training and resources including certification courses covering every level of knowledge of the Amadeus system, step-by-step job aids, detailed help on system functionality, product documentation and AeU Live Online, an innovative new approach that offers live, instructor-led online training. You'll also find a library of useful reference materials and product documentation, such as User Guides, Quick Reference booklets and Software Installation manuals.
Interactive online learning options allow travel professionals new to Amadeus to learn about products quickly and cost efficiently, while allowing experienced Amadeus users to update and sharpen their skills or even specialize in a specific sector of the travel industry.
Benefits:
· Available anywhere, anytime
· Optimize training cost management
· Facilitate learning at each individual’s own pace
· Assessments are monitored by instructors to ensure successful completion
Amadeus Online Training - AeU Live Online
AeU Live Online Training sessions are delivered over the Web while participants communicate with a live CyberInstructor via a telephone conference line. Virtual classroom training lets you participate in live training sessions without having to travel. You attend the training, participate in exercises, ask questions, and receive feedback—just as you would in a conventional classroom. The only difference is, you can do it from your desk, or anywhere with Internet connection. Available in English or Spanish, these short and convenient sessions fit easily into your schedule and enhance your skills.
Amadeus also offers specialized "By Invitation Only" Live Online sessions, where you choose from a variety of topics, and a private session is conducted at a day and time you choose for the agents you select. To learn more about hosting a "By Invitation Only" Live Online session at your agency, contact your Amadeus sales representative.
Benefits:
· Get live instruction quickly and conveniently
· Available anywhere
· Optimize training cost management
Amadeus Classroom Training
Amadeus offers a comprehensive instructor-led training portfolio that includes courses about the Amadeus solutions that best fit your training needs. Traditional instructor-led classroom training is available in both English and Spanish at our regional training centers. Experienced Amadeus instructors lead courses in high-tech classrooms with limited class sizes that foster learning.
Removed from daily work responsibilities and interruptions, participants can focus on sharpening their skills. Students can share knowledge and experiences with other participants, whose feedback and comments enhance the learning process.
Courses are categorized into basic, intermediate, and experienced learning levels, and some target specific audiences such as agency owners/managers, leisure agents and corporate agents. Amadeus customers can visit AeU for a complete list of courses and descriptions, objectives, locations, dates, city maps and information.
· Build staff competencies on Amadeus Solutions
· Participants learn quickly without daily work responsibilities and interruptions
· Generate a faster increase in agent productivity




