Our commitment to customer support

At Amadeus, we believe excellent customer service is a given, not a luxury.

As the world’s No. 1 travel technology partner, Amadeus leads the industry in our investment in research and development. And now, we’re taking that a step further by placing an even stronger focus on customer support.

Introducing the Amadeus Customer Service Center-Americas: a new state-of-the-art facility staffed by dedicated and qualified full-time Amadeus employees.

Built in the Americas, for the Americas, the Amadeus Customer Service Center runs on the industry’s most technologically sophisticated systems available to streamline and improve the customer service experience.

Streamlined support & enhanced service—across the board

Online, on the phone, and many other ways: Amadeus is here with the right customer support solutions you need to keep your business going—and growing. The new Amadeus Customer Service Center, the online Amadeus e-Support Center and many other tools—are all linked together globally for streamlined support and improved service.

A global commitment

Amadeus is making this commitment in all of the 219 markets we serve, with dedicated, global teams and technologies devoted to enhancing the Amadeus customer experience worldwide. We now have a unified global customer service network, with many desks and tools around the world serving the needs of our customers.

Amadeus is committed more than ever to providing customer support you can rely on—whenever and wherever you need it. It’s a dedication you can see in the Amadeus Customer Service Center and in many other ways.

Whatever tomorrow brings, you can count on Amadeus.