Amadeus-commissioned study reveals U.S. consolidator growth opportunities despite current market challenges
Business expansion and increased automation identified among opportunities for consolidator success in an uncertain travel economy
Amadeus commissioned Hermes Management Consulting to produce the study, "Understanding Consolidator Cost Drivers and Ways To Optimize Business in
According to the study,
In addition, the study reveals six major opportunities for
"As part of Amadeus' commitment to staying on the forefront of the changing travel industry, we commissioned this study to explore the challenges and opportunities impacting our U.S. consolidator partners,” said Michael Mabrouk, Amadeus' Director for the Specialty customer segment in North America. "As a technology partner to the travel industry, we want to help our customers better understand their cost structures and business processes and to help identify opportunities for future growth."
Mabrouk said Amadeus was the first distribution and technology provider in the travel industry to specifically focus on developing solutions and services for consolidators. In 2001, Amadeus launched Amadeus Consolidator Shopper, the industry's first and most comprehensive booking tool application that enables travel agents to search for, compare and book the fares of multiple consolidators in real-time.
The Hermes study was conducted from May through July 2008 among five
To view or download the complete
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Notes to the editors
About Amadeus
Amadeus is the chosen technology partner for providers, sellers, and buyers of travel. The company provides distribution, IT and point-of-sale solutions to help its customers adapt, grow and succeed in the fast-changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travelers). Solutions are grouped in four solution categories – Distribution & Content, Sales & e-Commerce, Business Management and Services & Consulting.
Amadeus has central sites in
About Hermes Management Consulting
Hermes Management Consulting (Hermes) is a consulting firm specializing in strategy, organization, operations and valuation studies. Hermes was founded in late 1994 by Osvaldo Gallo and Hernán Goyanes. Both founders are former senior members of McKinsey & Company, and have worked extensively for leading companies in Europe and
