Amadeus and Ian Allan Travel renew technology agreement
London, 29 September 2008: Amadeus, a global leader in technology and distribution solutions for the travel and tourism industry and Guild of Travel Management member, Ian Allan Travel, today announced they are extending their existing relationship for another three years.
Amadeus provides Ian Allan Travel with integrated travel technology solutions designed to improve productivity and enhance customer service.
Ian Allan Travel utilises the Amadeus Selling Platform, engineered to help consultants offer expert advice to corporate travellers and travel arrangers by means of real-time pricing and availability for airlines, hotel providers, car hire companies and train operating companies. The reservations process is further enhanced by the seamless integration of Amadeus Quality Control. Ian Allan Travel’s corporate clients also have the opportunity to benefit from anytime web access to travel information and travel policy-compliant bookings using Amadeus e-Travel Management.
Pat O’Neill, Director of Operations at Ian Allan Travel said, “We have been working solely with Amadeus for 6 years. During that time, Amadeus has proved a genuine business partner by its willingness to listen to our requirements and subsequently develop solutions that help us demonstrate added value. Amadeus’ integrated technology is like a one-stop shop that makes it easier and quicker for our consultants to search, compare and book a wide range of travel content. As a result we are experiencing significant cost and time savings, which is crucial in today’s economic climate.”
Julian Mills, Director of Sales at Amadeus UK & Ireland said, “As one of the first Travel Management Companies to sign with Amadeus in the UK, we are delighted that Ian Allan Travel has chosen to continue our long-standing partnership. With representation on the Amadeus Customer Advisory Board, Ian Allan Travel has proved invaluable in helping us to understand the changing needs of the TMC community and to prioritise our Research & Development efforts accordingly. Amadeus sees the benefit of long-term partnership and we believe that our technology focus perfectly complements Ian Allan Travel’s commitment to delivering excellence in customer service.“
The Amadeus Selling Platform is a browser-based point of sale system which enables travel professionals to perform all booking tasks via a single access to flights, hotels, car rentals, rail and other local content. In its simplest form, the solution is suitable for the smallest start-up agency, yet robust enough to be scaled up and customised to suit the most demanding customers.
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