Educational Services
Maximise your learning experience!
During the course, the trainer fully explained the online facilities offered by Amadeus Cruise. Even though trainees were separated by distance, the trainer made the virtual class feel like one group.
I would certainly recommend this form of training since attending a classroom session would have meant a whole day out of the office plus travelling costs. The Amadeus Cruise course via distance learning enabled me to maximise my working day, while delivering a high quality training.Hays Travel
Need to boost your skills and knowledge of the Amadeus system to maximise your effectiveness with customers?
Amadeus Educational Services offer an innovative, cost-effective method to help your staff acquire new skills and knowledge through varied training solutions and documentation materials.
Amadeus Learning Services offers various learning methods:
> Amadeus e-Learning
> Amadeus Instructor-led Training
> Amadeus e-Learning
Just imagine you could minimise your overall training costs yet give your agents all the benefits of e-learning. Well, with Amadeus e-Learning Services you can!
Amadeus e-Learning is designed to give a guided, self-directed learning experience that combines both the flexibility of online learning and the safety of hands-on practice. It offers not only e-Learning content but also services and technology, and maximises the training experience with relevant, flexible online learning.
Benefits:
· Available anywhere, anytime
· Optimises training cost management
> Amadeus Instructor-led Training
Our highly skilled in-house instructors conduct a course either in a physical classroom or via virtual classroom.
Virtual Classroom Training allows you to participate in live training events without the need to travel. You attend the training, participate in lab exercises, ask questions, and receive feedback, just as you would do in a conventional classroom, except that, you do this from the convenience of your desk or anywhere else where there is an Internet connection.
Benefits:
· Builds up staff competencies on Amadeus Solutions
> Amadeus Blended Learning
Blended Learning is a carefully selected combination of learning methods and delivery media to maximise the effectiveness of training and the efficiency of the learner.
A blend could include e-Learning modules to learn the basics, Virtual Classroom Training for more advanced topics, and a discussion forum to receive support from the trainer or other participants. Other blends could include traditional classroom training, chat sessions, online assessments, and documentation.
Benefits:
· Provides the trainee with greater flexibility for learning
· Better matches the trainees’ preferred learning style
> Amadeus Documentation Services
Anyone can build a system, but the ones that succeed are those than can be used and understood by users with the minimum of training and support. This means capturing best practices and specialist knowledge, recording it clearly and communicating it to the relevant people in the most effective way.
Amadeus technical writers have a strong appreciation of our target audience and help deliver our solutions, no matter how sophisticated, to novice and expert user alike, with easy-to-read, easy-to-use documentation support – User Guides, Quick Cards, Product and System Online Help, e-Learning Tutorials and Reference Manuals
Benefits:
· Increases competitiveness and productivity
· Reduces training costs
· Provides high quality deliverables, standard or business-specific
Support Services
