Amadeus Interface Record Back Office

Easy, flexible and cost-saving solution for transmitting booking and fares information to your back-office system

The Amadeus Interface Record Back Office (AIR Back Office) for back-office tasks offers users the possibility to transmit passenger booking and fare information (recorded at travel agencies and ATC/CTO offices to back-office systems for the purposes of accounting and cost control. The passenger booking and fare information is collected from Amadeus Passenger Name Records (PNRs) and, as such, can include flight, car, hotel, tour, travel assistance, and cruise booking.

The Information Management Record (IMR) is a different kind of AIR (formerly called the Management Information AIR) used for booking statistics. 

The Amadeus Interface Record Back Office is designed to fit with various customers’ environments, from small to large size organisations involving a single or multiple consolidation centres.

In addition, this product allows customisation of the record content and transmission criteria for an optimised processing cost.

Amadeus keeps upgrading the Amadeus Interface Record Back Office with new information and enhanced features.

Amadeus Interface Record Back Office can be transmitted on valuable document operations, such as issuance of tickets, miscellaneous charge orders, invoices, and vouchers, as well as document cancellation and refund operations.

Benefits

• Cost reduction
  The accounting AIR is the entry point for various automated applications: invoicing, reporting, centralised business cost control, and accounting consolidation.
• Reliability
  Automated transmission on transactions and on booking changes means you can rely on
• Reduced transmission and processing costs
  Record contents and tranmission conditions can be customized
• Flexible implementation
  The Amadeus Interface Record Back Office adapts to different environments, such as multiple destinations for centralised or decentralised operations and various configuration sizes. The transmission mode offers real-time or batch transfer, thereby meeting different customer needs

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