Amadeus - Your technology partner
Amadeus.com
 
Solutions for:
Travel management companies
Business Travel Agencies
Leisure Specialists
Cruise Specialists
Visiting Friends & Relatives Specialists
Distribution & Content
Sales & e-Commerce
  Business Management
  Payment Solutions
  Agency Management
  Reporting
  Customer Profile Management - Profiles & Policies Solutions
Services & Consulting
Online travel agencies
Consolidators
Single-site travel agencies
Travel search companies

Amadeus Agency Manager



The travel industry’s most widely used mid-office solution

Amadeus Agency Manager helps you to manage your travel agency's everyday-processes and speeds them up for you. You will have more time to spend on serving your customers and can offer them the first class service they deserve. Amadeus Agency manager will increase your productivity with a full integration of all point-of-sale activities and fully automated processes for time-consuming and manual tasks. Managing the operations of your agency has never been easier:

Speed up your productivity!

Reliable and with proven results:

  • This state-of-art business management solution has been implemented in 20 markets and by more than 50 customers
  • 15 000 users process more than 20 million tickets with it annually
  • It is the most widely used mid-office solution in the travel industry


Flexibility for you - and your customers:

  • Highly customisable: Open to 3rd party back-office systems and multivariate GDS systems 
  • Seamless integration with Amdeus Selling Platform and smooth dataflow between back and mid-office
  • Compliant across multiple markets


Global configuration:

  • Allows you to serve your global customers locally; you can use local content and global reporting at the same time
  • High and consistent service standards in every market
  • Compliant across multiple markets


Save time and improve your revenue management:

  • Comes with improved revenue management; with automated service-fees calculation at invoicing
  • Increased automation to save time and reduce errors 
  • Proven margin control system which checks the margin of each product or dossier based on purchase price.

Main Features

Key features
Automatic invoicing and reporting Consistent documentation including invoices, order confirmations, credit notes & vouchers
Standard reports (internal agency, customer & supplier)
Global & local configurations

Compliant in over 20 countries, includes:

  • VAT handling
  • Local languages
  • Local provider integration
  • Local credit card integration
  • Global reporting
Automated generation and storage of accurate trip information Data quality control for Amadeus Accounting & Amadeus Management Information Systems.
Creates profiles for passenger, supplier, product and agency.
Travel file containing every trip element from multiple sources.
Improved agency management tools Margin control system (forecasted and actual).
Flexible transaction fee solution with automatic service fee calculation.
Agenda to help plan individual consultants’ and the teams’ daily activities.
Modular technology Modular technology, which gives you the freedom and flexibility to use only those products that meet your specific business needs
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