Amadeus Service Fee Manager
Amadeus Service Fee Manager is an integrated point-of-sale solution for flexible and automated service fee calculation.
With Amadeus Service Fee Manager you will be able to calculate your service fees with precision and maximise your revenues and productivity using any Amadeus front office or Amadeus Master Pricer for your online sales.
Great advantages for your business!
Increase productivity and reduce costs:
- Calculate service fees automatically during both the online and offline consultation and booking process.
- Flexible rules engine allows application of different sophisticated rules to different customers which can be set up and maintained from a single point.
- Seamless front and back office integration with Amadeus Interface Record (A.I.R).
Improve customer service:
- Real-time calculation, which allows agents to quote price and service fees at any point, increases both transparency and customer trust.
- Customers will enjoy a seamless multichannel experience as Amadeus Service Fee Manager functions in the same way for both online and offline tools.
- Locks and stores service details in the PNR, so agents can retrieve and modify data.
Maximise your revenues:
- Create service fees by applying flat or percentage amounts on rates or ranges including or excluding taxes.
- Base service fee policies on a variety of different characteristics including: sales channel, provider, itinerary, service level and document delivery options.
Main Features
| Key features | |
|---|---|
| Flexible | Compatible with any Amadeus front office as well as Amadeus Master Pricer for online sales. |
| Real-time calculation | Possibility to communicate the total price (service fee + fares), even in low fare searches, immediately during the sale, including in fare pricing displays and before building a reservation (PNR). |
| Flexible rules engine to administrate and calculate fees | Sophisticated models can be applied to different conditions such as dates, sales channel, product providers, geographical zones, service level etc. applying a variety of options such as flat, percentage, ranges, minima, and maxima amounts. |
| Fully integrated | Central storage of price schemes on the Fee Server. Total fee amount and fee details provided to the back office for accounting, automated invoicing and statistics. |
Contact our Sales Team
> Amadeus Service Fee Manager Commercial Team
Find out more! Download the Amadeus Optimise Your Multichannel Strategies Brochure
> Amadeus Optimise Your Multichannel Strategies Brochure
