Amadeus Ticket Changer
With Amadeus Ticket Changer your customers will be able to reissue their own tickets online in seconds and you will obtain their unswerving loyalty and at the same time reduce your costs.
Airline debit memos, 30 minute calls to your call centre, lengthy and expensive staff training…these are just some of the factors involved in manual ticket reissuing. Sweep them all away and reduce your costs with Amadeus Ticket Changer, the most powerful and flexible automated solution available to Online Travel Agencies.
Great advantages for your business!
Outpace your competitors:
Empower your customers and win their loyalty:
- Allows all kinds of changes and processes a vast range of tickets
- Gain customers' loyalty by giving them unprecedented flexibility and control over their itineraries
Slash your costs:
- Save up to an impressive 25 minutes per reissued ticket
- Complete each process in seconds, in one single transaction
- Save on call centre and staff training costs thanks to this fully automated solution, which incorporates every airline’s policy
Rock-solid reliability and accuracy:
- Avoids mistakes and reduces airline debit memos
- Calculates fare/tax balance and penalty fee for electronic and paper tickets and generates reporting automatically
- Worldwide consistency in implementing and collecting re-issued fares and penalties
Discover new revenue opportunities:
- Opportunity to charge a service fee per change
- 10% of tickets are changed at least once
Main Features
Amadeus Ticket Changer is built on state-of-the-art technology delivering the most sophisticated features:
| Key features | |
|---|---|
| Automated end to end process improves efficiency and productivity | Calculates and displays fares/taxes balance and penalty fee Creates accounting reports and travel documents Full integration in Amadeus Reservation system |
| Reliable | New generation technology Best-in-class pricing accuracy Reissue guaranteed (when successfully completed) |
| Easy to learn and use | Process shortened: 4-5 steps from 14 Similar workflow as to price and issue a first ticket. |
| Multi-channel – effortless integration into your applications | Available to any point of sale worldwide via Amadeus Selling Platform (v3.0 onwards) and Amadeus Web Services |
| A powerful and comprehensive solution | All types of tickets and fares can be changed Electronic tickets regardless of the original issuing GDS and paper tickets first issued in the Amadeus system All currencies are handled including their conversion |
Contact our Sales Team
> Amadeus Ticket Changer Commercial Team
Find out more! Download the Amadeus Ticket Changer Product Sheet
> Amadeus Ticket Changer Product Sheet
