Managing demand and travel offers
Amadeus has combined cutting-edge technology, fully integrated functionality and intelligent, streamlined processes to create an efficient and transparent solution to manage pre-booking activities, which also generates reports and business intelligence to optimise your business practices.
The management of pre-booking activities, handling quotes and proposing alternative travel options can constitute up to half of the average daily workload, with no tools currently available to facilitate this essential and complex phase of the reservation process. Amadeus Offers transforms the way you handle trip requests and requirements that benefits both your business and your customers.
Streamline demand management
Amadeus Offers allows you to store and exchange travel proposals with travellers via a central, cross-channel facility. Automated processes replacing time-consuming workarounds that deliver impressive productivity gains, reducing the average time spent on trip management by as much as 60%. Offers are created and stored in a single PNR, and the details can be easily exchanged with the traveller via e-mail using the Offer Notice. Once validated, an offer can be confirmed into a booking in a single transaction.
The Offer Notice is a customisable, pre-formatted e-mail that details flight, hotel and pricing information for the offers in a PNR, and can also include a summary of the different fare conditions. This provides customers with all the information they need to make their decision and allows for fast and efficient follow-up.
Optimise your business practices
The stored travel data from Amadeus Offers enables the generation of reports for analysis and business intelligence on pre-booking behaviours and trends. This valuable information, such as the measurement of pre-sale activity or provision of cost-saving reports to show realised savings, can be used to help your business run more efficiently and to reinforce the value you deliver to your customers.
Amadeus Offers gives you the opportunity to develop new business models, for example by charging for trip proposals or quotes. Stored travel data can also be used to propose the sale of additional services, helping to increase your revenues.
Key benefits for your business
Amadeus Offers unique innovation delivers the following core benefits:
|Increased productivity and revenues||
|Enhanced customer satisfaction and retention||
|Optimised operations management||
Be brighter, bolder, better with Amadeus.