Amadeus Ticket Changer
With Amadeus Ticket Changer you can service your customers’ change requests anywhere in the world in only a matter of seconds; giving them the right fare and the right penalty charge at any point-of-sale.
Airline debit memos, 30 minute calls to your call centre, lengthy and expensive staff training…These are just some of the factors involved in manual ticket reissuing. Sweep them all away and reduce your costs with Amadeus Ticket Changer, the most powerful and flexible automated solution available to Leisure Travel Agencies.
Great advantages for your business!
Comprehensive, flexible, efficient:
Respond to all your customers’ requirements, fast, with new features such as multi pax, multi re-issue, ticket change for bookings made in other GDSs, etc.
Multicarrier and international solution, allowing you to outpace low cost carrier and airline websites
Provide your customers with exceptional services:
- Allows all kinds of changes and processes a vast range of tickets
- Enables you to gain customers' loyalty by giving them the service they require in a fraction of the time it used to take
Discover new revenue opportunities:
- Opportunity to charge a service fee per change
10% of tickets are changed at least once
Slash your costs:
Save up to an impressive 25 minutes per reissued ticket
Complete each process in seconds, in one single transaction
Save on Airline Debit Memo and staff training costs thanks to this fully automated solution, which incorporates every airline’s policy
Save on training costs as Ticket Changer is integrated into your familiar flows, whatever your point of sale: agency, call centre, online..
Rock-solid reliability and accuracy:
- Avoids mistakes and reduces airline debit memos
Calculates fare/tax balance and penalty fee for electronic and paper tickets and generates reporting automatically
Worldwide consistency in implementing and collecting reissued fares and penalties> Back to top
Amadeus Ticket Changer is built on state-of-the-art technology delivering the most sophisticated features:
| Key features |
|
| Automated end-to-end process |
-
Calculates and displays fares/taxes balance and penalty fee
-
Creates accounting reports and travel documents |
| Reliable |
- New generation technology
- Best-in-class pricing accuracy
- Reissue guaranteed (when successfully completed)
|
| Easy to learn |
- Shortened process: 4-5 steps from 14
- Similar workflow as to price and issue a first ticket.
|
| Multi-channel |
- Available to any point of sale worldwide via Amadeus Selling Platform (v3.0 onwards), e-Travel Manager (v11.2 onwards) and Amadeus Web Services
- Effortless integration into your applications
|
| A powerful solution |
- All types of tickets and fares can be changed; electronic tickets regardless of the original issuing GDS and paper tickets first issued in the Amadeus system
- All currencies are handled including their conversion
|
> Back to top
Contact our Sales Team
> Amadeus Ticket Changer Commercial Team
Download the Amadeus Ticket Changer sales sheet
