Cookies Policy

Cookies Policy

In this Policy you will find information on what cookies are, what cookies may be set when you visit www.amadeus.com and how to manage them.


What is a Cookie?

A cookie is a small file placed on your device (e.g computer or mobile phone) when you visit a website. Cookies are used to make your use of the website easier as well as provide business and marketing information to the website operator.

The term cookies includes similar technologies for collecting and storing information, such as Local Shared Objects (commonly referred to as “flash cookies”) and web beacons or web bugs (including transparent or clear gifs).


Types of Cookies

There is a distinction between session cookies and persistent cookies and between first party and third party cookies.

Session cookies allow actions to be tracked during a single browser session. They are deleted from your device when you close the browser. Persistent cookies remain on your device between sessions and allow a website to “recognise” a user on their return and to remember their preferences, they will remain stored on your device until deleted or they reach a specified expiry date.

Session and persistent cookies can be either first or third-party cookies – a first-party cookie is set by the website being visited. A third-party cookie is issued by a party other than website being visited.


Opting out of Cookies

We use cookies to ensure that we give you the best experience on our website and to allow us to improve our site. By continuing to browse the site without making any changes to your browser settings to restrict or delete cookies you are consenting to our use of cookies in this way.

Browsers can be set to allow you to reject all cookies, or to accept cookies from websites only for the duration of your visit. Some browsers will allow you to reject just third party cookies. If you want to know how to do this please look at the help menu on your browser. Please be aware that if you choose to delete or restrict cookies some features of this website may not work.

For general information about cookies and how to disable them, please visit http://www.allaboutcookies.org/

How we use Cookies

We use session and persistent cookies for the following purposes:

Strictly necessary cookies – These are essential cookies that are required for the operation of the website and to allow you to use its features. They include, for example, cookies that enable you to log into secure areas of our website and carry out specific tasks.

Analytical/performance cookies – These cookies collect anonymous information about how visitors use our website. This aggregated information is used help us to improve the way our website works.

Functionality cookies – These cookies are used to recognise you when you return to our website, record information about choices you have made and allow us to tailor the website to your needs. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of location preference).

Targeting cookies – These cookies record your visit to our website, the pages you have visited and the links you have followed and information from IP addresses. These cookies will be used to make our website and the advertising displayed on it more relevant to you and your interests.

We may use third party service providers to perform these services for us and when this is the case the cookies may be set by third party (third party cookies) with our permission. The third party service providers may share information with other parties. These cookies are not controlled by Amadeus. The third party cookies are identified in the detailed list below.

Embedded content

Sometimes we embed images, videos or other content from third party websites. As a result when you visit the page featuring this content you may be presented with cookies from these websites. We do not control these cookies and cannot prevent these sites or domains from collecting information on your use of this content. You should check the relevant party’s website for more information.

Social networking and sharing tools

On some pages we may feature embedded share buttons or widgets that allow you to share content with friends through a number of social networking sites. These social networking sites may set cookies that can identify you as an individual when you are also logged into their services. We do not control these cookies and you should check with the relevant website to see how your information is used.

Detailed Table setting out Cookies used

The table below details the most frequently used cookies on www.amadeus.com and explains their use. We will keep our cookies lists as up to date as possible.

Domain Name Expires Information
amadeuspayments.com i18next – –
www.amadeus.com i18next – –
.tracking.jumplead.com _jpt 2021-08-10 – –
www.amadeus.com __jlptid5689 9999-12-31 – –
.youtube.com VISITOR_INFO1_LIVE 2017-04-10 – YouTube
.youtube.com YSC – YouTube
.player.vimeo.com __utma 2018-08-09 Google Analytics
.player.vimeo.com __utmb 2016-08-09 Google Analytics
.player.vimeo.com __utmc Google Analytics
.player.vimeo.com __utmz 2017-02-08 Google Analytics
.player.vimeo.com __utmt_player 2016-08-09 – –
.vimeo.com vuid 2018-08-09 – –
.app.box.com z – –
.box.com box_visitor_id 2017-08-09 – –
.app.box.com bv 2016-08-16 – –
.app.box.com cn 2017-08-09 – –
.box.com site_preference – –
.boxcdn.net __cfduid 2017-08-09 GetClicky – Web Statistics Tool –
http://www.amadeus.com/travel-payments/contact/
platform.linkedin.com IN_HASH – –

(*) Google Analytics – these cookies are used to collect information in an anonymous form about how visitors use the website. The information is used to compile reports and help us improve the site. Click here for an overview of privacy at Google http://www.google.com/analytics/learn/privacy.html

(**) Adobe Marketing Cloud – these cookies are used to collect information in an anonymous form about how visitors use the website. The information is used to compile reports and help us improve the site.. Click here for an overview of privacy at Adobe http://www.adobe.com/privacy.html