Etihad Airways modernises approach to inventory management following successful implementation of Amadeus Altéa Inventory
Migration to Amadeus Altéa Inventory completed on-time and with no disruption to Etihad's core business and internal systems
Ali Saleh, Head of Revenue Management, Etihad Airways, said: "Etihad has added 37 new destinations in as many months. When expanding so rapidly it is critical that we have the latest IT platform in place to support our commercial objectives. We have migrated our core systems without any interruptions and we could not have achieved this major milestone without Amadeus' precision planning and excellent execution."
Etihad Airways is using Amadeus Altéa Inventory to manage inventory control, schedule changes, passenger re-accommodation, special service requests and yield management functions. The airline's improved decision making capabilities will allow it to increase yield and reduce its operational costs.
Frédéric Spagnou, Amadeus' Vice President, Airline Business Group, commented: "Amadeus is committed to helping all airlines to implement their business strategy in the most efficient and flexible way and to manage their operations in a secure IT environment. We are very pleased with our partnership and joint effort with the Etihad team, which has enabled a very quick and fully controlled migration."
The very smooth migration project, which took only 9 months from project kick-off to cutover, is part of a wider IT modernisation program for Etihad which includes adoption of the Amadeus e-Ticket Server and interline e-ticket functionality, Departure Control System and the online booking engine to power the airline's commercial website.
Etihad is one of 28 airlines across the globe that has selected Altea CMS, the industry's only next generation IT platform for passenger management. Currently Altéa Reservation is used by over 150 airlines to power their sales and reservation functions and Altéa Inventory has been adopted by leading airlines including British Airways, Qantas and Finnair.
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Notes to the editors:
About Etihad Airways
Etihad Airways is the National Airline of the
Currently Etihad offers flights for Guests and cargo to 47 destinations in the Middle East, Europe, North America, Africa and
Etihad Crystal Cargo – www.crystalcargo.ae – offers a comprehensive range of cargo services throughout Etihad's network, and services its many all-cargo destinations and world-wide charters with a fleet of modern regional freighter aircraft.
Etihad Holidays - www.etihadholidays.com - offers a range of innovative holiday options in 82 destinations including skiing, fly-drives, cruises, tours, stopovers, inbound programmes and city breaks.
Through these exciting divisions, Etihad Airways is changing the way people see the world.
For more information about this award-winning aviation group, please visit www.etihadairways.com.
A world-leading technology and distribution solutions provider, Amadeus delivers unparalleled expertise to the travel and tourism industry, including leading-edge solutions that cover airlines' unique business needs, independent of their size, business model or market reach.
Amadeus' pioneering new-generation Customer Management Solution (CMS) portfolio, Amadeus Altéa CMS, serves network and regional carriers. The Altéa portfolio, based on a pioneering community platform concept, enables improved operational efficiency and increases revenue. The portfolio consists of the Altéa Reservation, Altéa Inventory and Altéa Departure Control solutions.
Low Cost Carriers also have a specific CMS for LCCs – based on adaptive technology and already used by carriers in Europe and the
Further complementing these integrated IT solutions is the Amadeus e-Travel Airline Suite. Over 70 of the world's leading airlines use the Amadeus e-Travel Airline Suite to power over 250 websites in more than 80 markets.
Other standalone IT solutions include amongst others: Amadeus Revenue Integrity, Amadeus Ticket Changer, an automatic ticket reissue tool, and a full range of ticketing solutions; including e-ticket interlining and ground-handling management technology services.
More information about Amadeus' solutions for airlines is available at: www.amadeus.com/airlines