Amadeus Tours Suite
A powerful tool for inquiry and booking tour operators packages
Amadeus Tours Suite (integrated into Amadeus Selling Platform) provides an integrated platform for both business and leisure travel agencies.
With Amadeus Tours Suite travel agencies can benefit from a huge variety of connected tour operators offering both German and foreign tour packages. This product allows access to more individual and flexible tour package offers via Tour Market (TOMA) mask. For cross selling Amadeus Insurance (via TOMA) and Amadeus Ferry Reservation and Ticketing as well as a Graphical User Interface of TUI bookings (IRIS.plus) complete the Amadeus Tours Suite offer.
In addition Amadeus Bahn is offered with an easy to use Graphical User Interface (RAIL mask) enabling access to the schedules and tariffs of the Deutsche Bahn AG especially to approx. 40 European Railways.
With Amadeus Tours Suite travel agencies are able to
- generate revenue growth
- identify new business models
- extent and improve customer relations
- compete in the leisure segment
Amadeus Tours Suite is composed of 3 key components:
Amadeus Tours Suite including
· Tour Market (TOMA),
· Amadeus Ferry Reservation and Ticketing
· Amadeus Insurance –
Amadeus Bahn (RAIL mask)
IRIS.plus for TUI bookings
- Leisure Travel Agencies - Travel agencies concentrating in selling leisure travel can enlarge their leisure travel offers Amadeus Tours Suite. New business can be generated by targeting a new customer group preferring to travel with German tour operators.Cross selling opportunities are offered with Amadeus Insurance, Amadeus Ferry and Amadeus Bahn.
- Business and Leisure Travel Agencies - As Amadeus Selling Platform provides both business and leisure functionality the combination of Selling Platform with Amadeus Tours Suite offers travel agencies a wide range of functionalities to target business and leisure travel customers
· Using Amadeus Tours Suite assures less rework, reduced errors, increases agents efficiency and better customer consulting
· Amadeus Tours Suite components have user-friendly graphical interface. They are simple and easy to use.
Maximise Agency Revenue Opportunities
· Amadeus Tour Suite can maximize the cross-selling opportunities by suggesting context based sales (eg. Amadeus Insurance through the reminder function)
· Through the enlargement of the tour operator range new business can be created
Superior Customer Service
· Agents are prompted to request customers their requirements upfront.
· Comprehensive customer service starting from customer consulting to ticketing for all leisure products
Reduce Agency overall costs
· Amadeus Tours Suite is a powerful and easy-to-use product that enables also newcomers to provide good customer service without long training phases
· Due to intuitive workflow travel agents save time and reduce process costs
Tours Suite packages
There are 2 different packages available for Amadeus Tours Suite targeting different business groups:
· Amadeus Tours Suite (integrated) targets leisure and business travel agencies as this package combines pure Amadeus functionality (incl. Command Page, CAR, HOTEL, PNR etc. GUI) and Amadeus Tours Suite.
· Amadeus Tours Suite package targets pure leisure travel agencies as this package offers only the leisure content and no Amadeus functionality for business customers.