Amadeus Central Ticketing Course

Become an expert in travel arrangements!

Training dedicated to:         Ticketing agents working in IATA travel agencies

                                            or agencies that will become IATA; persons who would

                                            like to gain knowledge about paper and electronic ticketing.

Prerequisites:                     Candidates must have attended the 

                                          “Amadeus Basic Functionalities Course and work with the system

                                           for at least one month.

                                           English language knowledge required (mandatory).

Training duration:               5 days (10:00-16:30 daily)

Course objectives:               By the end of this course, the attendees will be able

                                            to price the itineraries, issue paper or electronic tickets,

                                            display the sales reports.     

Course content:                       Mandatory and optional fare elements

                                                Fare discounts

                                                Best Buy transactions

Exchange rates, excess baggage, and mileage information 

Transitional Stored Ticket  

Manual Stored Ticket 

Creation and Modification of Ticket Stock 

Issue paper and electronic tickets 

Sales report

Basic Ticket Printer functions

                                                Basic Automated Refunds 

A “Certificate of Achievement” can be obtained at the end of this course upon

successful achievement of the “Amadeus Basic Functionalities” test.

The necessary minimum score for obtaining the certificate is of 85%. 

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