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Amadeus SMS, a new solution available in Romania

Dear Partners,

 

We are happy to inform you about the availability of a new solution, Amadeus Romania can offer to its customers, respectively Amadeus SMS. 

 

What represents  Amadeus SMS?

 

Amadeus SMS is an aplication that allows the agents to send SMS messages directly from Amadeus Selling Platform.

 

    

 

Advantages

  • Offers value added to the current services of a travel agency
  • Available in several languages (Romanian/English/French/Italian)
  • Allows you to send the itineraries to several phone numbers on the same time  
  • Amadeus SMS allows you to track (via email) the status of the SMSs you've sent  
  • Offers the possibility to send free flow text messages  
  • Amadeus SMS creates in PNR an OP element that functions as a reminder for the travel agent  

 Features of Amadeus SMS 

  • It automatically captures the itinerary information from the PNR (coresponding to the segment(s) selected for the SMS transmission)
  • The phone number is automatically transfered from the PNR if it has been previously entered either on RC or AP elements. Thus, the user can add (Add numbers option) one or several phone numbers which haven't been previously entered within the PNR.
  • The users can set up the sender'name that will be displayed on the recipient’s mobile phone  
  • The application is very easy to use, the users only need to select the language and then service/segment desired (zbor / hotel / masina) or the option for free text
  • In addition, the aplication offers the following functionalities: 
    • Redisplay the information from Amadeus PNR
    • Adds a reminder, as an OP element
    • Provides (via email) the status of the SMSs transmission
  • Before sending the message, the user can select one of the two options:
      • Simple information: in this case the SMS sent includes the full name of the cities for air segments or the full name of the hotel for the hotel segment, depending on the segments selected  or
      • Complex information: in this case the SMS includes coded segments, as they appear within the PNR.
  • After the message has been sent, the application will add within the PNR, the following remark RM SMS SENT TO PAX

Through Amadeus SMS you can send messages to the users of the following GSM companies from Romania:

  • VODAFONE
  • ORANGE
  • COSMOTE                                                                     

All the documents about Amadeus SMS had been uploaded on the extranet page of the Amadeus Romania website,  www.amadeus.ro/extranet, the modul Customer Support ->Trainings -> the appropriate section, Amadeus SMS, thus: 

o   Product sheet

o    Presentation .ppt

o    User Guide

 

In addition, we recommend you to permanently access the public site of Amadeus Romania, www.amadeus.com/ro, each of the four solutions category offered by Amadeus Romania : Distribution & Content,  Sales & e-Commerce,  Business Management,  Services & Consulting.

 

You are more than welcome to contact us in case you need more details about this solution or if you want to order it.

 

Amadeus Romania team