Airport Express

Millions of travellers pass through the world’s major airports every year.  Up to 80% of passengers have no onward travel plans, and yet all will have taken time and effort to book their inbound flight.  What people look for when they arrive in a new city is a fast, affordable transit service to take them from the airport to the nearby metropolitan area, capable of storing their luggage and providing comfortable seating.  The solution to this unique set of requirements – Airport Express train services!

The challenge for Airport Express rail operators is to make travellers aware of your service before they board the plane.  Providing a system whereby travel sellers and bookers can buy an integrated air/rail ticket is key to capturing business at the critical point of sale.  This is where Amadeus, your chosen IT partner, can help.

Amadeus Total Rail

 

Amadeus Total Rail is our innovative customer-centric rail strategy.  We see the rail business as having two fundamental drivers, both necessary for success:

 

• State-of-the-art technology to facilitate excellent passenger operations.
• Multiple sales channels to showcase and sell your train services.

 

Amadeus Total Rail divides our solutions package into these key business areas.  We invite you to learn more about each of products and services.

 

Sales Channel Management

 

• Amadeus Airport Express – your train services will appear on the air availability screen, giving agents the opportunity to book their customer’s onward trip from the destination airport to the city centre.

Rail Passenger Operations

 

As Amadeus’ validating carrier, Hahn Air handles electronic ticketing and worldwide BSP communication (for payment clearance) on behalf of Airport Express providers.

 

Hahn Air provides the following:

 

• Loading of fares and schedules within Amadeus
• Fulfillment through customizable e-ticketing technology based on airline standards
• Money clearance through electronic funds transfer

 

Sales Channel Management

Airport Express

Services & Consulting

Services to leverage the full value of your business processes and IT investments

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