Conventional Railways

Unique Business Needs

Long station queues at ticket counters, lengthy calls to your reservation centre costing valuable man-hours and money, expensive maintenance of legacy booking platforms, time-consuming staff training, limited access to international sales - sound familiar?  Now that is all in the past!

You have a unique product - a comfortable, affordable, stress-free mode of transport which not only represents a viable ‘green’ alternative to cars, buses and coaches operating along your routes, domestic train services also perfectly compliment inbound travellers onward journey plans.  The challenge is to reach those prospective rail passengers, whether they are online or offline bookers, and provide them with a integrated reservation solution: real-time timetables and fares, seamless booking functionality and on-the-spot ticketing.  This is where Amadeus, your chosen IT partner, can help.

Amadeus Total Rail

Amadeus Total Rail is our innovative customer-centric rail strategy.  We see the rail business as having two fundamental drivers, both necessary for success:

• state-of-the-art technology to facilitate excellent passenger operations
• multiple sales channels to showcase and sell your train services

Amadeus Total Rail divides our solutions package into these key business areas.  We invite you to learn more about each of products and services.

• Amadeus Rail Plus - a next-generation booking tool giving travel sellers access to all your train services.  Fares and availability are displayed in real-time offering excellent usability and first-class customer service.
• Reservations - let your call centre staff become productive sales consultants.
• Internet - implement a real-time booking engine on your own website.
• Kiosk and Onboard - new points of sale at stations and on trains.
  

Rail Passenger Operations

• Schedules and Inventory - load multiple timetables and manage inventory dynamically.
• Fares and Pricing - simultaneously manage numerous fares with automated pricing rules.
• Revenue Management - monitor your performance and update forecasts with reliable business intelligence.

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