Airport Express
The Challenge
You have arrived in an unfamiliar city, you need to get from the airport to the city centre, what is the obvious choice for a corporate traveller? a taxi. But, if you knew in advance that there was a ‘greener’, faster and more cost-effective option, wouldn’t you take it? That’s why we need to make consumers more aware of airport-city train services before they travel, and provide a reservation solution for their travel consultants to book it as part of their total trip.
What is Airport Express?
Amadeus Airport Express resolves all your challenges in one. We provide a real-time reservation tool for travel sellers to book your airport-city train services, and we can display that information at the same time they are booking a flight - now that’s 'point-of-sale' with a difference!
From the Amadeus air availability screen travel sellers can:
- Access ‘open sale’ availability of your train services (no seat reservation is required).
- View total journey time - flight plus train to the city centre.
- Book and issue an e-ticket, which is emailed to the passenger, using technology based on airline standards (printed PDF format ticket).
- Receive targeted marketing messages on your products, promotions and services, at the critical point when they are making an air booking.
- Provide excellent levels of customer service, fulfilling trip requirements from departure airport to destination city centre.
* As Amadeus’ validating carrier, Hahn Air handles electronic ticketing and worldwide Bank Settlement Plan communication (for payment clearance) on behalf of Airport Express train providers.
Who is it for?
Any rail company providing train services on airport-city routes.
Amadeus travel agencies using Amadeus Selling Platform, Amadeus corporate sellers using eTravel Management and online travel companies using the Amadeus Web Services tool, can access and book airport express train services.
What can it do for my business?
With a single connection to Amadeus, you gain access to our multiple distribution channels providing international reach and increased visibility of your rail product.
You can offer your customers a smooth, stress-free trip experience from airport to city centre, and instantly reduce competition from taxi and bus alternatives.
Thanks to an intuitive and user-friendly GUI, travel sellers don’t need to be rail specialists to book your train services - taking the complexity out of booking rail means more sales for your business.
Packaging rail with an air booking will increasingly become standard as rail travel grows in popularity, bringing you regular automated bookings. You can also build profitable partnerships with airlines to cross-sell your destination rail services on their own websites.
Airport Express requires no expensive maintenance or IT development from your side. You can leave the technology development and investment to Amadeus!
Amadeus rail bookings can be seamlessly integrated into your mid and back office systems for streamlined reporting and accounting.
Learn More
With 40-80% of inbound travellers arriving in a city with no onward journey plans, it makes good business sense to load your fares and schedules to Amadeus Airport Express, and capture your share of the market.
Find out more about the Amadeus Airport Express to sell your airport express services through the airline display.
Download the Amadeus Airport Express sales sheet here
