Kiosk & On-Board Solution
New points-of-sale at stations and on trains
The Challenge
Today’s discerning travellers want choice and convenience when they travel. They want to book, pick up their ticket and board the train with the minimum fuss and delay. Eliminating queues by providing simple touch-screen, mobile e-ticketing devices brings immediate improvements in customer service and creates a positive pre-travel experience. And an additional sales channel inevitably results in more tickets sold for railway companies!
The Solution: Amadeus Rail Kiosk & On-board Points of Sale
In response to railway companies’ strategy to increase direct distribution sales through vending machines and kiosks, Amadeus Rail, has developed a rail booking and ticketing system that can be used by your customers at railway stations and by your on-board train conductors.
Key Features
- Kiosks and On-board solutions use simple, intuitive touch-screen technology.
- Customers can make instant bookings for current or future dates.
- Secure payment technology for credit card and cash transactions.
- Print tickets and receipts (new bookings and pre-paid for collection).
- Customise the Kiosk and On-board solutions to reinforce your company’s branding.
- Secure log-in for on-board conductors to ensure system privacy.
- Full integration of Kiosk and On-board sales to your inventory and financial systems to track revenue and remaining capacity.
Benefits
Kiosk sale points reduce congestion at booking offices, providing customers with a fast and convenient way to ‘pay and go’.
Kiosks provide an instant opportunity to increase station sales without the need for additional staff.
With simple journeys automated through the kiosks, ticket office staff can concentrate on fulfilling more complex bookings, improving productivity and securing revenue from high-spend journeys.
On-board staff can capture last minute bookings by issuing tickets for ‘walk-on’ passengers and instantly cancel no-shows, returning inventory to the CRS for immediate re-sale.
A seamless interface from kiosk and on-board devices to your reservation system ensures that fares and seat availability are updated and communicated in real-time, across all points of sale.
Kiosks are not limited to station points of sale, but can be deployed in any location your customers are likely to want to book train travel (airports, shopping centres etc).
Learn More
Why not include station and on-board points of sale in your distribution strategy?
With minimal investment you can instantly increase your revenue and improve customer service!
Find out more about the Amadeus Rail Kiosk and On-board Solution.
Find out more!
