INTERNET DISTRIBUTION Solution

Reach out to your customers and embrace the web

Amadeus Rail’s Internet Distribution Solution is a powerful Online Booking Engine that will cost-effectively distribute your product across the world - to the travelling public as well as and effective B2B version for travel agents. Whether your products are tickets, reserved seats, unreserved seats or travel passes, it can expand your reach to a new audience on the world wide web.

Build up a loyal membership base, where your regular users can store preferences, make online cancellations and refunds, as well as save their concession details. Travel Agents can log in to the system and receive special fares and pricing, issue tickets and pay either by credit card or on account.

The solution harnesses the power of the web, utilising encryption to process payments, instantly confirming seat reservations and enabling cash payments using a deferred payment system.

The solution has a functionally rich support module that allows support personnel to secure web access to a number of functions: View/Change/Cancel bookings, Find customer passwords; View statistics: bookings, cancellations, member counts; Monitor the performance of vital system processes; Manually adjust payments/penalties; Track and re-send failed emails; Automatically refund payments for cancelled bookings.

The solution has been designed to have a simple to use and easy to follow workflow and screen design, making Public bookings easy and efficient. Reservations made are instantly available to users via the Amadeus Rail Reservation solution.

The site is easily customised to reflect the individual railway’s branding, ensuring consistency of your sales and marketing message.

You also have the option of chosing your distribution through the Amadeus Selling Platform, a fully integrated platform available world-wide and accesible by over 400,000 terminals.

Journey Planner	The Availability Display shows both direct services and connections. A rail carrier can control whether manual or dynamic connections are used and the number of connections that are displayed.
Seamless Reservation Process	Booking is simple and intuitive: Availability - Price - Book - Pay. Users can build a return trip or build their own journeys.
Fares And Schedules Maintained In One Place	Train availability and pricing is retrieved from the railway’s reservation system. It is only maintained in one place and the pricing is consistent. You can limit fares and products sold, by determining which fares and products you wish to apply to users.
Online Credit Card Authorization	Accepts credit card payments for bookings and can be customised to interface with other gateways.
Deferred Payment System	Can lodge payments with deferred payment systems.
Member Profiles	Frequent Users can store their profile and preference information to speed-up booking time.
Members Review Trips and Optionally Cancel	Call center activity decreases as Users can re-enter the site and review their trip details, re-send e-mail booking confirmations and even cancel their booking(s) on-line. Refund eligibility is checked prior to cancellation and any penalties are applied.
Accepts Discount Entitlements	Users may specify discount codes during the booking process. The system applies these codes to the booking process to assign the correct class and to the pricing process to apply the corresponding discount.
Travel Pass Sales	Travel passes are sold on the system in a similar manner as train reservations.

  Find out more!