Amadeus Polska presents a practical application of the Amadeus e-Learning educational platform, dedicated to travel agents
A conference concerning Amadeus on-line training
Amadeus, a provider of technology and solutions to the travel and tourism industry, has organized a press conference concerning on-line training using the Amadeus e-Learning platform. This is the first conference of this kind organized by Amadeus Polska with the participation of both the company’s Clients and journalists who write about the travel industry and new technologies. During the conference, the company presented the Amadeus e-Learning solution and the application of a sample training module.
The e–Learning platform is an on-line training panel, available from the Amadeus Polska website, – www.amadeus.com.pl. The training is addressed to travel agents, who after registering and signing in, can use a wide selection of training courses offered by the company. In order to use the system, one needs only a computer with Internet access, no additional applications are needed.
On–line training aims to consolidate and broaden the knowledge concerning the Amadeus system among travel consultants, facilitating everyday use of this application. Within the platform, participants plan their own training schedule, educating themselves at their own pace, both at work and at home. After completing the courses, the application allows learners to verify their knowledge by means of tests, quizzes, and training materials. Moreover, training participants can share their insights concerning the training by means of a discussion forum or e-mail.
The e-Learning training offer is especially useful for travel agents who cannot offer training to their employees due to the distance between their offices and the Amadeus Polska headquarters, while agents who have already completed the training at the headquarters can revise their knowledge using the on-line application at no additional cost. After completing the course, participants can print a certificate confirming the completion of specific training courses. The entire application has been designed specifically for user convenience, therefore the easy-to-use panel is accompanied by an extensive help system.
The e–Learning educational platform also improves efficiency of the travel agency itself, as it helps to cut down training costs, such as travels or preparation of training materials. Moreover, it can reach to a much greater number of people at the same time.
The training offer is divided into four categories: Amadeus Selling Platform, Amadeus System Functionality, Product Demos and Quizzes. The e-Learning platform includes the following training courses: Air and PNR in Amadeus, Selling Platform 2.3 (Graphical), Amadeus Electronic Ticketing-Amadeus Travel Agents, Customer Profiles in Amadeus Selling Platform 2.3 (Graphical), Cars in Amadeus Selling, Platform 2.3 (Graphical), Hotels in Amadeus Selling Platform 2.3 (Graphical), Smart Keys in Amadeus Selling Platform 2.3, Amadeus FareXpert Negotiated Fares e-Learning, A Day in the Life of a Travel Agent.
Notes to the editors
Amadeus is the chosen technology partner for providers, sellers, and buyers of travel. The company provides distribution, IT and point-of-sale solutions to help its customers adapt, grow and succeed in the fast changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travellers). Solutions are grouped in four solution categories – Distribution & Content, Sales & e-Commerce, Business Management and Services & Consulting.
Amadeus has central sites in Madrid (corporate headquarters & marketing), Nice (development) and Erding (Operations – data processing centre) and regional offices in Miami, Buenos Aires and Bangkok. At market level, Amadeus maintains customer operations in 76 countries covering more than 217 markets.
The company is majority owned by WAM Acquisition, whose shareholders are BC Partners, Cinven, Air France, Iberia and Lufthansa. Amadeus employs over 8,300 employees worldwide, representing 95 nationalities.
More information about Amadeus is available at: www.amadeus.com
Paweł Wakor
Sigma International (Poland) LTD
tel: +48 22 628 04 88, 628 05 93 wew. 234
e-mail: pawel.wakor@sigma.com.pl
