Customer Services

Amadeus has always been commited to deliver quality products and Services to the travel & tour industry, globally. The evidence on the commitment was also clearly visible when Amadeus Pakistan successfully initiated / implemented the BSP pilot project (initially effective July 16, 2006) in Pakistan & have further moved forward steadily with the E-ticket launching  with the four major Airlines i.e. Emirates, Gulf Air, Cathay Pacific, Thai Airways and Singapore Airlines-quite a few others in the pipeline too which we shall successfully achieve together befittingly in the optimum interest of the trade. Here we in Amadeus were extremetly proud to also share with you our valued customers that we are the first Global Distribution System (GDS) to successfully launch e tickets under the BSP environment.

Customer Care and Customer Support
Sales is often the first contact a business has with Amadeus and, as such, is a critical area in the relationship building