Amadeus helps travel agencies serve their customers even better by providing a content-rich, easy-to-use itinerary service.
How about increasing customer loyalty and your own efficiency for free? With CheckMyTrip, now a familiar tool for travellers worldwide, Amadeus helps travel agencies serve their customers even better by providing a content-rich, easy-to-use itinerary service. Direct your customers to www.checkmytrip.com and provide them with all the information they need before their trip, as well as extra services during and after the trip. Optimize your agents' time, increase cross-selling opportunities and reinforce your image.
Concentrate on your core business
Wondering how to make your customer's life easier...and yours at the same time? With Amadeus CheckMyTrip, you can instantly deliver to your customers real-time travel details (including eticket number), online. Much more efficient than having to edit an email or draft a fax.
Provide your customers with this easy to access reliable point of reference for their travel information and see an immediate decrease in the numbers of calls to handle.
Give access to a professional travel itinerary service
The CheckMyTrip subscriber can achieve significant savings by directing minor enquiries to the site about departure times, terminal locations, flight numbers, etc. saving a possible call to the call centre and freeing up resources to handle more complex or rewarding enquiries.
Indeed, with Amadeus CheckMyTrip, all travellers with an Amadeus booking can access their real-time resarvation details together with the context relevant destination information such as weather, worldclock, dialling codes, currency exchange rates, destination guides, maps and more...in one single place. Makes preparation of the trip more easy and exciting.
The website is visited by over three million travel agents and travellers alike, all relying on the 24/7 itinerary service provided.
Save your time and theirs
All it takes to retrieve itinerary information is the travelllers' name and reservation number. And this can even be quicker once a personal account is created, with prefferes language, trip tools and where past, ongoing and future trips are easily saved.
Moreover, the traveller can view several trips at the same time simplifying those multi-leg reservations.
Your customers can also be redirected to the airline website to finalise his online check-in. Similarly, your travel agency logo appears as the booking office, and simple click allows your customer to send you an email or to access your website.
Increase customer satisfaction
More than just accessing timely travel details, CheckMyTrip allows the traveller to add personal annotations. For example making a note of that excellent restaurant; or giving a recognisable name to be coded booking number, making it easy to keep track of all valuable information and to call it up whenever needed.
With CheckMyTrip, your customers can share their travel deatols with colleagues or relatives instantaneously by clicking on one of the following links: email, facebook, printing or downloading a pdf.
Furthermore, CheckMyTrip gives the possibility to immediately update electronic calendars with travel plans.
With the Amdeus CheckMyTrip website itinerary service it's easy to keep customers satisfied by providing them the best post-sales, at no cost.