Amadeus Philippines launches Amadeus e-Support Centre, a 24-hour online support solution available for travel agents
Travel agents in the
Amadeus e-Support Centre allows travel agents to spend less time on the phone – retrieving the information they need, and more time on the actual selling process – responding to customers’ needs.
Ms. Nit-Nit M. Ojeda, Manager of Customer Support & Training of Amadeus
Some Amadeus customers are already making the most of the advantages that Amadeus e-Support Centre brings. Mr. Tiny Campillo, Quality Assurance Manager of Rajah Travel Corporation said, “Amadeus e-Support Centre for Travel Agents makes Travel Professionals more self-reliant, giving them the confidence to utilize the Amadeus system to the fullest. Information is easy to access, and is available any time, any day. Amadeus e-Support Centre for Travel Agents promotes the growth of Travel Professionals by allowing them to take proactive steps in maximizing their time, and gaining better knowledge of the system.”
Amadeus e-Support Centre for Travel Agents is accessible from within the Amadeus Selling Platform, the world’s most used retailing platform for travel professionals – offering the broadest travel product content from airlines, rail, ferries, hotels, cars, and travel insurance. For further information on Amadeus and their travel IT solutions, visit the Amadeus Philippines website at www.ph.amadeus.com.