Amadeus Service Fee Manager

Amadeus Service Fee Manager – the service fee engine at your fingertips!

Thanks to the Amadeus Service Fee Manager, we can now work much quicker. The information flow to the back-office is transparent, and mistakes are hardly possible

Pierre Flandre

Japan PI Travel
Belgium

Amadeus Service Fee Manager screenshot  

In the context of commission capping and changing business models, Amadeus Service Fee Manager is the right tool for you to fully control your revenues. 

Determining and charging fees to replace traditional commissions is the new direction being taken by more and more travel agencies. Service Fee Manager provides a completely integrated solution for the efficient storage, calculation and collection of all such distribution-related service fees.

Benefits

• Determine and grow your revenues per sale – as you charge service fees in-line with your business policy
• Reduce overall booking time and maximise the productivity of your agents – thanks to the seamless front-to-back integration and automatic fee calculation 
• Improved customer service with up-front and transparent pricing.

Features

Point of sale

• Automatic service fee calculation and display of fee amounts at the point-of–sale including in low fare search processes
• Automatic storage of fee details into the PNR
• Compatible with any Amadeus front office
• Total fee amount and fee details provided to the back office for accounting, automated invoicing and statistics
• Activity based fees applicable thanks to transaction counters

Administration

• Flexible rules engine for sophisticated fee models - price schemes
• Central storage of price schemes on the Fee Server
• Graphical user interface in Amadeus Selling Platform (Vista) for creation and maintenance of price schemes
• Integration with Amadeus Customer Profiles

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