Amadeus Quality Control

Amadeus Quality Control – total quality for every reservation, every time

Amadeus Quality Control  

Amadeus Quality Control is the new flexible solution for travel agencies to better manage their business practices and guarantee the total quality of every reservation.  Integrated with Amadeus Selling Platform and fully adapted to the agency’s own business needs and processes, Amadeus Quality Control ensures you maximise the efficiency of every sale.

Benefits

Amadeus Quality Control ensures accurate consistent and complete booking information every time.

• Travel Agents can work faster because all information is correct the first time
• Data quality is assured- the right information at the right time!
• Customer Service is improved as rules can be associated down to traveler or company profile level
• 100% Customisable - Amadeus Quality Control is adapted to your business needs and processes

• Customisable: 
  - Unlimited number and type of rules - can be associated to any element of the PNR
  - Centralised & adapted to all agencies - rules can be set centrally and deployed over all agencies/offices
• Automatic:
  - Every PNR is automatically and systematically checked for compliance and consistency, prior to validation
  - Inclusion of host commands, external scripts or .dll programmes for automatic creation of availability or booking requests
  - Automated product maintenance and updates, and replication across all workstations  
• Easy to use:
  - Interactive - Quality checks can be run manually ‘on-demand’ at any time during the reservation, or automatically at the end before PNR validation
  - Intuitive graphical user interface, thus rule creation is simplified

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