Amadeus Sales Management Solution (Vista +ACE)

Integrated point-of-sale solution that combines all front- to mid-office functions.

We anticipate savings in our overall IT spend as we move from managing multiple systems to the one, integrated Amadeus Sales Management Solution.

Niklas Mattsson

Chief Financial Officer
Big Travel & Flex Resor, Sweden

Amadeus Sales Management Solution screenshot  

By optimising your business processes you significantly increase your overall productivity.

From reservations to invoices and payments, manual products and more, the Sales Management Solution is simple, seamless, and streamlined.  Already deployed in 7 countries, it combines:

• Amadeus Selling Platform (Vista): the first universal browser-based sales platform designed for travel professionals. Used at more than 150,000 (October 2005) points of sale around the world.
• Amadeus Agency Manager (ACE): the most widely-deployed mid- and back-office travel management application. Used by more than 15,000 travel professionals every day.

Benefits

• Increased productivity: direct access to all point-of-sale tasks in a single, integrated solution
• Improved customer service: the flexibility to provide your customer with the total price at any time
• Boosted revenues: agents can now focus on selling and not just on the booking process

Features

Online access to all point-of-sale operations in one integrated application:

• real-time profile synchronisation and instant access to both travel and accounting profile information
• control of customer financial status prior to booking and ticketing
• a single interface for agents at the point-of-sale, providing:
  - bookings from multiple sources
  - control of quality of data delivered to the mid-office
  - service-fee integration – automatic calculation during selling time
  - Travel and sales documents including multi-source bookings
• Extensive, at-a-glance trip view with the Trip Master Record shows booking details, travel and sales documents, fees and payments in one single display  - information normally requiring up to 5 screens in a traditional, non-integrated system
• Graphical user interface tailored according to customer’s business rules and objectives
  

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