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Amadeus Functionality Courses

TITLE

1. Amadeus PNR and Fare (APNF)

DURATION

2 Days

CONTENTS

  • Sign in/out
  • Encode/Decode
  • Availability Display and Sell Entries
  • Creating PNR and Modifications
  • Seat Map and Frequent Flyer
  • Fare Displays
  • Pricing and Creating
    a. PNR
    b. Informative

  OBJECTIVE

Participants will be able to interpret Amadeus availability displays and sell using cryptic entries

DATES

APR 2013

02, 04, 11, 18

MAY 2013

02, 21

JUN 2013

04, 12, 25

PREREQUISITES

Previous trade knowledge and PC appreciation will be useful.

REGISTRATION

To register, fill the form stating

  Amadeus Office ID

  Course title

  Chosen date 

  Participant's name

 

TITLE

2. Amadeus Information System (AIS)

DURATION

1 Day

CONTENTS

  • Amadeus Help and Amadeus Information Pages
  • Creating Travelers Profile
  • Amadeus Queues

OBJECTIVE

Participant will have more enhancement in Amadeus system usage.

DATES

APR 2013

NOT AVAILABLE

MAY 2013

17

JUN 2013

20

PREREQUISITES

Participants must be familiar with creating and pricing PNR.

REGISTRATION

 To register, fill the form stating: 

  Amadeus Office ID

  Course title

  Chosen date 

  Participant's name 

 

TITLE

3. AMADEUS ELECTRONIC TICKETING SYSTEM (AET)

DURATION

1 Day

CONTENTS

  • Issuing E-Ticket
  • Printing Itinerary Receipt
  • E-Ticket Revalidation
  • E-Ticket Re-issue
  • E-Ticket Cancellation

OBJECTIVE

 

DATES

APR 2013

23

MAY 2013

14

JUN 2013

18

PREREQUISITES

Participant should have knowledge of PNR pricing and creating TST

REGISTRATION

To register, fill the form stating: 

  Amadeus Office ID

  Course title

  Chosen date 

  Participant's name

 

 

TITLE

4. HOTEL

DURATION

1 Day

CONTENTS

  • Introduction to Amadeus Hotel
  • Displaying Hotel List and Options
  • Displaying Hotel Availability and Sell
  • Creating Hotel PNR with/without Flight Segments
  • Cancellation of Hotel Segment

OBJECTIVE

 

DATES

APR 2013

26

MAY 2013

31

JUN 2013

21

PREREQUISITES

Participant must have passed  Amadeus PNR & Fare class

REGISTRATION

 To register, fill the form stating: 

  Amadeus Office ID

  Course title

  Chosen date 

  Participant's name

 

 

TITLE

5. AMADEUS SALES REPORTING & REFUND (ASRR)

DURATION

1 Day

CONTENTS

  • Introduction to Sales Reports
  • Displaying Electronic Ticket
  • Displaying Refund Record
  • Updating Refund Record
  • Displaying Daily Report and Options
  • Displaying Query Report and Options
  • Displaying Transaction Type Report

OBJECTIVE

Enable travel agents to process refunds

DATES

APR 2013

24

MAY 2013

15

JUN 2013

19

PREREQUISITES

Participants must be acquainted with PNR pricing, displaying   e-ticket record.

REGISTRATION

To register, fill the form stating: 

  Amadeus Office ID

  Course title

  Chosen date 

  Participant's name

 

Amadeus Functionality Courses

TITLE

6. Amadeus Ticket Changer (ATC) / Electronic Miscellaneous Document (EMD)

DURATION

½ Day

CONTENTS

  • Sign in/out
  • Encode/Decode  

  OBJECTIVE

Participants will be able to automatically recalculate voluntary re-issues and revalidations for e-tickets based on the IATA industry standard and also issue documents for travel related services and to collect unbundled services.

DATES

APR 2013

25

MAY 2013

16

JUN 2013

28

PREREQUISITES

 

REGISTRATION

To register, fill the form stating

  Amadeus Office ID

  Course title

  Chosen date 

  Participant's name