Industry News

Results of the Quick Poll

Here you find the combined results of your answers to our quick poll for the months of September, October, November, December, February and May.

As you can see, at least 50% of you are convinced that enhanced customer service will be instrumental in retaining customers, and by far the majority (80%) of your answers indicate that a key part of your business is a website, while a great number (31%) of agencies are convinced that charging service fees is one of the best strategies to contribute to filling in the gap left by disappearing commissions.

Thank you again for your participation. We are taking careful note of your responses because, after all, you are out there ‘at the front’, doing a tremendous job. We’ll continue to do our best to assist you with tailor-made solutions for your daily challenges.

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