Embracing technology as a tool for transformation

traveltechBusiness travelers expect consumer-grade user experiences and are keen to live like a local while away on business. Corporations understand that travel is a means to attract and retain talent. New entrants – whether online travel management companies (online TMCs), metasearches or start-ups – are pushing into corporate travel, bringing with them both technology, such as chatbots and artificial intelligence, and business model innovation.


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