Editor’s Note: March is Women’s History Month, and throughout the month, check this space to read about Amadeus women who are making a difference across our company, community and industry.
Name: Donna Goudie
Title: Head of Learning, Travel Channels
Years in the industry: 31
Years with Amadeus: 17
What is the most important characteristic a woman in travel tech needs to succeed?
Confidence in yourself and your abilities. Many studies show that women are generally less self-assured than men. Therefore, regarding success, a woman’s confidence can matter as much as competence. I remember being a twenty-something in Niagara Falls, NY. I was reading Business Travel News and saw an ad for a Director of Operations position for a major travel agency in Florida. I typed up a resume, faxed it over, and flew to Miami two weeks later to interview. I got the job and moved to Coral Gables three weeks after that interview – and have never looked back. I often wonder what path my life would have taken had I not had the confidence to take that chance on myself!
How do you give back to the world, and why is it important?
Mentoring and coaching others. My time working with Vic Pynn in Amadeus Operations really showed me the positive impact we can all have on each other. It is extremely rewarding to take time to talk with others about what’s important to them, and then find ways to help them achieve their goals. It is equally essential to ensure that our colleagues have opportunities to learn, grow and develop. Imagine a world where we all tried to help each other become the best versions of ourselves that we could be. Several years ago I became a Gallup-Certified Strengths Coach for this very reason.
Who is your greatest female teacher, mentor or role model?
It may sound crazy, but the two women I admire most are Eleanor Roosevelt and Wonder Woman! Eleanor Roosevelt said, “You gain strength, courage and confidence by every experience in which you really stop to look fear in the face. You are able to say to yourself, ‘I have lived through this horror. I can take the next thing that comes along.’ You must do the thing you think you cannot do.”
Anyone who knows me well understands why Wonder Woman is my other role model. She demonstrates that women are just as powerful as men – particularly in the workplace. We are equal, yet different. This is a very important element of being female.
What advice do you give other women who aspire to lead?
We cannot forget that we are leaders only because others choose to follow us. If you want to lead, my advice is to be the kind of person others want to follow: confident, caring and fair. Take risks, have confidence in your abilities, and when you get the chance, reach out and help others grow, develop and succeed.