TravelPop: GroundLink’s Dean Sivley on the 3 factors driving the future of travel

Mobile, personalization and enhanced customer service are three of the biggest components driving the future of travel, according to Dean Sivley, chief executive officer of GroundLink, a chauffeured black car service that leverages online technology and provides ground transportation for travelers in 110 countries worldwide.

In our latest TravelPop video, Dean also discusses the importance of blending mobile technologies with personalized solutions in order to best meet the needs of today’s travelers. From booking a car and viewing a bill to tracking a ride, today’s digital-savvy travelers want complete mobile accessibility as they continue to drive the evolution of this industry.

For Dean’s random “pop” question, he shared how one memorable ride provided the inspiration for what he’s doing today in travel industry.

The Amadeus TravelPop series is available on the Amadeus North America YouTube channel. Check back for new TravelPop segments here on this blog, or on Facebook and Twitter, LinkedIn and Google +.

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