In November 2012, our headquarter offices in Madrid were certified as a Top Employer Spain, a certification by CRF Institute. Companies that want to be certified are subject to an audit, and are scored on 5 Dimensions: primary benefits, secondary benefits & working conditions, training & development, professional career, company culture.
A total of 49 Companies in Spain were certified as a Top Employer in 2012.
At Amadeus we seek highly skilled and high performing staff. In clear alignment with our philosophy, Amadeus' staffing strategy is based on growing talent within the company by supporting and promoting internal mobility. For that reason our vacancies are published internally prior to going external.
When doing external searches, Amadeus uses a variety of channels to attract talent at different career stages. Entry level and interns are recruited actively from their universities, schools and student job boards. Experienced staff and senior positions are generally recruited at country level to cover their local / regional business needs. We prefer local recruitment whenever possible. Headhunters are instructed to present diverse candidate slates.
In addition, Amadeus has invested in increasing the sourcing pool of talent in the industry by engaging in a social media network. The objective of this new initiative is to increase effectiveness by reaching a larger talent pool and decrease the time to fill positions, minimising the disruption of our business.
In May 2012 we announced the appointment of a senior IT executive as the new EVP, Development. He has held various management positions in large IT companies such as SAP, Business Objects and XRT. He also serves as a Board member for SimCorp A/S, a Danish software company, and Areva plc, a British software company, and brings 25 years of international software development experience.
In September 2012, we announced the appointment of a software executive to our Operations Division. Our new Deputy Operations joins us from SAP where he was Senior Vice President, Global IT Infrastructure Services. Over ten years with SAP he held a variety of roles. Previously he spent six years with McKinsey and Co. and five years with Alcatel, where he was Head of Research and Development. By attracting top industry talent to the Operations and Development divisions, we ensure continued top-class leadership, in both our Mission Critical operations as well as our innovative Product Development.
Following the evolution of Company Values in 2011, 85% of Amadeus employees participated in the Transformation workshops, where the newly evolved Company Values were presented and explained in detail. Additionally, our second Global Engagement Survey took place in June 2012. 89% of Amadeus employees took part in the survey, an increase of 9% vs. 2010.