Thanks to the vision of our R&D teams, Amadeus is able to demonstrate both the commitment and results to ensure the future success of our customers.
In 2012, the European Commission ranked Amadeus' investment in research and development technologies for use in the travel sector (over €414m in 2012, an increase of 20% on 2011) as the largest in Europe by total research & development investment in the travel and tourism sector. Innovation is one of the drivers behind Amadeus progress and growth, which has allowed the company's technology to achieve an outstandingly competitive position within the market.
Amadeus will be the first IT provider to the airline industry which has most of its systems on open source software and fully replaced mainframe proprietary environments with open source and widely used commercial software. In 2012, Amadeus published 'Open for business', authored by leading technology expert Professor Jim Norton. The report made the case for the travel industry to embrace open source software in order to benefit from greater innovation, respond faster to industry change and reduce costs, whilst freeing the industry from its reliance on proprietary software to provide greater competitive advantage. Leading innovations online, including Amadeus e-Retail, Amadeus Dynamic Website Manager and Amadeus Extreme Search have been built with extensive use of open source components in a way that would not be possible using legacy components. Amadeus ARIA™ Templates - the framework upon which Amadeus IT Group's web solutions are based - was recently made open source, allowing third party developers to use it without charge.
In the hotel segment, we continued the development of the Amadeus Hotel Platform, a solution for hotel chains which combines central reservation, property management and global distribution systems into one fully integrated platform.
Our online corporate travel booking tool, Amadeus e-Travel Management (AeTM), has undergone a completely new workflow redesign, streamlining the booking process itself, making it easier and faster to search, book, review and approve. We also introduced a mobile booking app, Amadeus e-Travel Management Mobile. This new tool allows travellers to make new air and rail bookings via their mobile devices including iPhone and Android, ensuring efficiency and continuity of service for travellers on the road.
Amadeus is the global leader in online travel technology and corporate travel management solutions. We service over 280 airline websites in more than 110 countries and power the self-booking websites of 6,000 corporations. Amadeus is the world's largest processor of online bookings, with half of the world's top 50 airlines using the Amadeus e-Commerce airline suite. We serve over 650 million page views every month and 10 million unique visitors every day.