Letter from the President & CEO

Amadeus at a glance 1.1 Company's origins and development Amadeus today 1.2 Key facts and figures Key operating highlights Key financial highlights Stock market highlights

Corporate Responsibility 2.1 CSR at Amadeus Amadeus CSR Framework Areas of activity Coordination with other industry players Corporate Responsibility Report 2.2 Corporate Governance Relationship agreement

Amadeus business overview 3.1 Distribution Business overview Financial performance in 2011 Products and services 1. Availability & schedules 2. Fares portfolio 3. Customer portfolio 4. Booking portfolio 5. Fulfilment portfolio 6. Revenue maximisation portfolio 7. Booking integrity portfolio 8. Merchandising portfolio 9. Business intelligence portfolio Amadeus Selling Platform Amadeus Selling Platform Connect Amadeus Shopping Solutions Amadeus Offers 3.2. IT Solutions Business overview Financial performance in 2011 Products and services Altéa Inventory Altéa Reservation Altéa Departure Control - Customer Management Altéa Departure Control - Flight Management Amadeus e-Retail Amadeus Flex Pricer Amadeus Mobile Solutions Amadeus Airline Ancillary Services Amadeus Electronic Miscellaneous Documents Server Amadeus Global Revenue Integrity

Amadeus technology 4.1 Research & Development World class technology True partnership Supporting business expansion Technological excellence spanning the globe Proven results 4.2 The Amadeus Data Centre The data centre in numbers The building and its physical security Compliance with international standards and certifications Amadeus global operations

Our people 5.1 Amadeus: a people company Employee diversity Talent management Training & Development Compensation and benefits Employee well being

The year in review 6.1 The year with Amadeus Introduction Corporate Distribution Travel agencies IT Solutions Thought leadership Awards 6.2 Financial review: analysis of results Classification of Opodo as discontinued operation Extraordinary costs related to the 2010 Initial Public Offering One-time payment from United Airlines in relation to the discontinued Altéa contract 6.3 Group income statement Revenue Operating Income EBITDA Net financial expense Profit for the year 6.4 Statement of financial position Tangible assets Intangible assets Goodwill Financial indebtedness 6.5 Segment reporting: reconciliation with EBITDA

Commitment to shareholders 7.1 Capital shares and structure 7.2 The stock market in 2011 7.3 Amadeus' performance in 2011 Analysts recommendations Dividend policy Key Amadeus share data 7.4 Capital markets and Investor Relations

Corporate information and glossary 8.1 Corporate information 8.2 Glossary

Consolidated Financial Information

Corporate Responsibility Report 2011