We put employees at the centre of the organisation by providing support and the work environment to help them perform and achieve their professional goals.
Amadeus continuously invests in the development and growth of our workforce. In 2011, we continued to consistently invest in training around 0.2% of our revenue.
A key area in the training function this year has been the deployment of content related to external factors the impact the way we work:
Training for employees in ethics began in 2008 and since 2009 we have included the Amadeus Code of Professional Behaviour as part of our training programme to ensure that all employees understand the importance of our values, and how we should work together.
Training in ethics and the Code of Professional Behaviour has gradually been incorporated across the Company through four phases:
A e-learning module is currently available in English, Spanish and German and is mandatory for all employees at the time of the local launch. In addition, it is mandatory for all newcomers since the local launch.
In some subsidiaries, employees are also required to read and sign a copy of the Code of Professional Behaviour document which has been translated into the local language where this is not English, Spanish, German or French.
The "Expert career path" is a new career development path for Amadeus employees in Sophia Antipolis (Software Development areas) who have demonstrated leadership in a given area of expertise. After "Professional Path" & "Management Path", the "Expert Path" recognises an expertise in a very precise area, identified through our strategic and operational needs. It is an opportunity for staff with a very specialised area of expertise to make the most of their knowledge and use it as part of the career progression. It is also an opportunity for us to optimise our competitiveness and promote a favorable environment for innovation.
An expert is a person who has extensive experience and knowhow in a specific field, and who is motivated to share this knowledge with colleagues, customers and industry leaders.
An expert acts as a consultant, taking part in debates on strategic topics, and contributing to projects, but also playing a key role in sharing and transmitting information in their area, both throughout the company and externally.