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    Report 2011

Annual Report 2011

Amadeus technology 4.1 Research & Development
Amadeus technology

Amadeus technology

4.1 Research & Development

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Amadeus' world-class technological excellence has its roots in our worldwide network of Research & Development (R&D) centres. This is where tomorrow's solutions for the travel and tourism industry are being created.

We are committed to continuously investing in R&D and providing the expertise and added value that our customers need - both now and in the years to come.

Indeed, our R&D investment enables us to offer some of the most advanced, integrated and powerful business tools available in the market. In terms of R&D investment in the travel and tourism industry, we are ranked number one in Europe and are amongst the first in the world. Over the years, we've established close collaboration with research teams in leading institutes throughout the world, such as the Massachusetts Institute of Technology (MIT) in Boston (on revenue management mathematics) and ETH - Swiss Federal Institute of Technology - in Zurich (on high performance systems engineering).

Amadeus' R&D teams conceive, design, develop and maintain some of the world's most complex, widely available, real time information systems accessed by hundreds of thousands of travel professionals and end-users.

Our customers rely on Amadeus to provide a clear vision and direction for the future of the global travel and tourism industry.

World class technology

Thanks to our continued R&D investments, Amadeus has become the industry's number one technology partner. Our expertise and leading solutions are widely acknowledged by the travel and tourism sector's leading players.

25 years ago, the decision to base our architecture on a community system shared by airlines and travel agencies helped give us an advantage over our competitors. Today it continues to make that same difference.

Our modern architecture based on open systems, with multi channel components and services, enables us to provide more and more powerful functional solutions in a shorter timeframe. It also enlarges our range of travel solutions. With the Amadeus Altéa Suite for airlines, Amadeus now has the first airline Passenger Service System (PSS) ever operated on new generation technology. This innovative suite of solutions is capable of delivering the core requirements of airlines whilst at the same time allowing carriers to propose differentiated services to their passengers.

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  • 4.1 Research & Development
  • 4.2 Data Centre
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