6. Customer service and customer satisfaction

Listening to our customers and understanding the different needs of travel providers and sellers is critical to our company.

Amadeus Customer Service develops and delivers a wide range of learning, support, automation, content and security management services to meet the needs of its customers.

At the same time we have built a Voice of the Customer program that monitors customer satisfaction and then evolves in order to open new feedback channels between customers and Amadeus.


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Customer service locations

24-hour service


_Buenos Aires


_Kuala Lumpur
_San José