Collaboration among industry stakeholders is crucial for the sustainability of the global travel and tourism sectors. Amadeus engages constructively with industry stakeholders to agree upon principles and ambitions for sustainability. The global position of Amadeus obliges us to take a leading role in shaping the future of the industry. We fundamentally believe that the stakeholders across the travel industry, whether airlines, railways, travel agencies, or travel buyers, need to come together to agree on a common industry agenda for sustainability that builds on principles of transparency, fair competition, and respect for the environment in which we operate. We remain firmly committed to working with our industry partners to achieve this.
Amadeus created its Industry Affairs unit in 2011, consolidating how Amadeus works with industry stakeholders globally.
At Amadeus, we collaborate constructively across teams engaging in industry initiatives in order to achieve the above mentioned goals. Amongst others, these initiatives are related to:
The graphic on the next page illustrates our approach to industry relations:
Amadeus works with relevant regulatory bodies such as the European Commission (EC) and the US Department of Transportation (DOT), as well as the main trade industry associations, academic institutions and consumer organisations. Our closest partners are ETTSA (European Technology and Travel Services Association) and TTA (The Travel Technology Association, formerly ITSA), of which Amadeus is a founding member. We have an allied membership of ECTAA (European Travel Agencies’ and Tour Operators’ Association), and also work very closely with ASTA (American Society of Travel Agents), and its global organisation WTAAA (World Travel Agents Association Alliance). Through the TTA we are also indirectly members of Open Allies for Airfare Transparency. In Asia, we are a long-standing member of PATA (The Pacific Asia Travel Association).