Amadeus has many of its systems on open source software. In 2012, Amadeus published the report Open for business, which made the case for the travel industry to embrace open source software in order to benefit from greater innovation, respond faster to industry change and reduce costs, whilst freeing the industry from its reliance on proprietary software to provide greater competitive advantage. Leading innovations online, including Amadeus e-Retail, Amadeus Dynamic Website Manager and Amadeus Extreme Search have been built with extensive use of open source components in a way that would not be possible using legacy components. Amadeus ARIA™ Templates –the framework upon which Amadeus IT Group’s web solutions are based– was recently made open source, allowing third party developers to use it without charge.
Our online corporate travel booking tool, Amadeus e-Travel Management (AeTM), has undergone a completely new workflow redesign, streamlining the booking process itself, making it easier and faster to search, book, review and approve. We also introduced a mobile booking app, Amadeus e-Travel Management Mobile. The new tool allows travellers to make new air and rail bookings via their mobile devices, ensuring efficiency and continuity of service for travellers on the road.
Amadeus is the global leader in online travel technology and corporate travel management solutions. We service over 260 airline websites in more than 110 countries and power the self-booking websites of 6,000 corporations. Amadeus is the world’s largest processor of online bookings, with half of the world’s top 50 airlines using the Amadeus e-Commerce airline suite. We serve over 650 million page views every month and 10 million unique visitors every day.
In order to drive our response to growing prospects for travel market intelligence, in February Amadeus acquired the Frankfurt-based company airconomy, an international strategy consultancy supplying precise and comprehensive data on estimations of passenger demand based on various sources of information. airconomy will be run as a separate business incubator to develop ideas for new market intelligence products.
In 2012, once again Amadeus was confirmed as the European leader for total research & development investment in the travel and tourism area. Amadeus’ commitment to innovation was recognised in the 2012 EU Industrial R&D Investment Scoreboard, an annual report published by the European Commission which examines the largest 1,000 European companies investing in R&D according to the total amount invested.
Early in the year the European Investment Bank (EIB), the European Union’s long-term financing institution, granted Amadeus a loan of €200 million to finance the research & development of a variety of projects in the area of IT Solutions between 2012 and 2014.