Amadeus R&D teams conceive, design, develop and maintain some of the world’s most complex, widely available, real-time information systems accessed by hundreds of thousands of travel professionals and end-users. Our customers rely on Amadeus to provide a clear vision and direction to shape the future of the global travel and tourism industry.
We deploy a Capability Maturity Model Integration (CMMI1) approach to software development. Currently, our methodologies are evolving and now support different approaches to product development, from very large projects involving hundreds of people to small and mid-size agile projects, with very frequent deliveries and evolving requirements.
In recent years Amadeus’ R&D efforts have been particularly focused on:
The following paragraphs include examples of solutions developed by our R&D teams for customers in different sectors.
Concerning airlines, Amadeus implemented the first airline Passenger Services System (PSS) ever operated on new generation technology. This innovative suite of solutions is capable of delivering the core requirements of airlines whilst at the same time allowing carriers to propose differentiated services to their passengers. Our unique community approach to the development of airline IT Solutions reinforces our position as a true partner to our customers.
In 2012, we continued growing our airline solutions portfolio, and in 2013 we will be launching the Amadeus new Passenger Revenue Accounting solution, built using modern technology and embracing the latest industry standards which enable real-time revenue monitoring for faster, more accurate revenue decisions. In addition, the new solution transforms revenue accounting from a labour-intensive task to a fast, flexible strategic function.